Global Customer Experience Expert

hace 4 días


Barranquilla, Atlántico, Colombia Movate Technologies Services Limited A tiempo completo

Customer Support Position:

Movate Technologies Services Limited is hiring a Global Customer Experience Expert to deliver exceptional support to our valued customers. As a key member of our team, you will be responsible for creating a positive and engaging experience through responsive communication and proactive issue resolution.

Main Responsibilities:

  • Interact with customers via various channels, including phone, chat, and email, to understand their needs and provide tailored solutions
  • Apply conflict resolution techniques to address customer complaints and achieve satisfaction
  • Cultivate strong relationships with internal stakeholders to ensure seamless collaboration and effective escalation processes

Essential Qualifications:

  • High-level proficiency in English and Portuguese languages (B2/B2+)
  • At least 6 months of experience in customer service or a related field


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