Logistics Coordinator Team Leader
hace 3 semanas
Onsite Role About Lean Solutions Group : Hey future heroes
If you're looking for an epic workplace, join us
We offer amazing benefits and professional growth opportunities.
You'll work with passionate professionals who will help you reach your full potential in a creative and productive environment.
You'll also improve your English while collaborating with leading U.S. companies and gaining international exposure.
We provide access to educational programs, gyms, hotels, and much more to enhance your career journey.
We value work-life balance and offer special days for you to focus on what truly matters, like family and personal passions.
Role Description : The Team Leader will be responsible for overseeing the daily operations of an assigned team, ensuring goals and objectives are met efficiently and effectively.
This role involves managing team performance, providing guidance and support, and acting as a key point of contact between team members and upper management.
The ideal candidate will possess strong leadership skills, a commitment to team development, and a proven track record of achieving results.
Educational Background : Associates Degree preferred Experience Required : At least 6 months of experience in logistics coordination or related roles At least 6 months of team leadership experience Experience managing escalations, and resolving high-tier issues in a customer or support capacity B2 High or C1 level of English Skills Required : Skills & Knowledge : Organizational multitasking Verbal and written communication skills Computer skills, including the ability to operate various programs, data entry and accuracy, and using computerized logistics software Ability to work flexibly in a fast-paced environment Self-motivated and capable of working independently Strong sense of responsibility Ability to work under pressure Professionalism Systems : Slack Microsoft Teams Microsoft Office Outlook Gmail Google Sheets Google Calendar Google Meets Navix Yay Pay Responsibilities : Team Supervision : Monitor and verify that Quoting Admin Representatives perform their duties accurately and efficiently.
Ensure compliance with productivity and quality standards.
Escalation Management : Handle and resolve escalations from Account Managers (Sales) promptly and professionally.
Provide solutions and escalate when necessary.
Coaching and Support : Provide coaching to team members to improve performance and understanding of tasks.
Offer guidance and support in case of difficulties.
Workload Balancing : Assist in balancing the workload among team members to meet daily quoting targets.
Ensure the team can handle the volume of quotes efficiently.
Metrics and Performance Tracking : Track key metrics such as quotes per day and average time per quote.
Implement and monitor action plans to address performance issues and improve results.
Attendance Management : Monitor team attendance and ensure staffing levels are sufficient to meet quoting demands.
Address attendance issues as they arise.
Customer Interaction : Support the team in addressing customer inquiries and concerns regarding quotes.
Ensure high levels of customer satisfaction are maintained.
What's in it for YOU at Lean Solutions Group : We believe in your talent, and we recognize your worth
Be part of a multicultural team and develop your skills Access valuable growth opportunities and strengthen your career path by working with top U.S.-based companies Collaborative and inclusive organizational culture A dynamic work environment where you can connect, learn, and grow within our vibrant community Competitive Salary : Enjoy a high and competitive salary package that recognizes your skills and contributions Work-Life Balance : Benefit from a 40-hour workweek, promoting a healthy work-life balance Paid Time Off : Take advantage of 2 days off per year to recharge and focus on personal well-being Build your career path and work in a dynamic and inspiring environment that encourages your growth.
Gain access to a value-adding experience that will enrich your journey and above all, allow you to immerse yourself in a culture of inclusion, where diversity is celebrated and every voice matters.
Seniority level Associate Employment type Full-time Job function Supply Chain and Administrative Industries Transportation, Logistics, Supply Chain and Storage #J-18808-Ljbffr
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