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Technical Support Specialist

hace 2 meses

Bogotá, Bogotá D.E., Colombia IQVIA A tiempo completo

Job Overview
This position is an entry-level role for a professional individual contributor who operates under close supervision within a collaborative team dedicated to enhancing product design experiences.
The challenges encountered are typically routine in nature.

Essential Functions
- Collaborates directly with product teams to manage support inquiries
- Assesses requests, resolves minor issues, and submits engineering tickets
- Possesses a working understanding of support processes and operates within a production environment.

Qualifications

• Bachelor's Degree in Computer Science, a related discipline, or equivalent experience
• Proficiency in English is required
• Basic familiarity with Javascript frameworks is required
• Understanding of CSS and HTML is preferred
• 2-4 years of relevant experience is preferred

IQVIA stands as a premier global provider of advanced analytics, technology solutions, and clinical research services tailored for the life sciences sector. Our mission is to challenge the limits of human science and data science to create significant impacts, assisting our clients in fostering a healthier world. Discover more about us at our website.