Technical Support Specialist

hace 4 semanas


Bogotá, Bogotá D.E., Colombia Quorum Software A tiempo completo

Job Title: Technical Support Specialist

Job Summary:

We are seeking a highly skilled Technical Support Specialist to join our team at Quorum Software. As a Technical Support Specialist, you will be responsible for providing top-notch support to our customers, ensuring their issues are resolved promptly and efficiently.

Key Responsibilities:

  • Provide technical support to customers via phone, email, or chat
  • Diagnose and troubleshoot software issues
  • Develop and implement solutions to resolve customer issues
  • Collaborate with cross-functional teams to resolve complex issues
  • Document and maintain accurate records of customer interactions

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or related field
  • At least 3 years of experience in technical support or a related field
  • Strong technical skills in software technologies such as Java, Oracle PL/SQL, and Linux
  • Excellent communication and problem-solving skills
  • Ability to work effectively in a fast-paced environment

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

How to Apply:

If you are a motivated and detail-oriented individual with a passion for technical support, please submit your resume and cover letter to [insert contact information].



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