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Customer Service Representative

hace 1 mes


Cali, Valle del Cauca, Colombia Taskus A tiempo completo

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies. Our mission is to help our clients represent, protect, and grow their brands. We leverage a cloud-based infrastructure to serve clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. Our People First culture has enabled us to expand our workforce to approximately 45,000 employees globally. We have a presence in twenty-three locations across twelve countries, including the Philippines, India, and the United States. Our goal is to create a culture of constant motion, exploring new technologies, and mastering consistency in an ever-changing world. What We Offer:

  • Competitive industry salaries
  • Comprehensive benefits packages
  • Total Rewards, Wellness, HR, and Diversity departments
  • Inclusive environment and positive impact on the community
  • Internal mobility and professional growth opportunities
Job Description:

You will receive inbound and/or place outbound calls. You will provide accurate and timely responses for inquiries coming through email and live chat support channels. You must always strive for Good Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the Client. Requirements:

  • Advanced English level: strong verbal and written communication and comprehension skills
  • Full time availability, 44 hours per week
What Awaits You:
  • Prepaid medicine 100% for you, 50% for 2 members of your family
  • Dental plan
  • Life insurance
  • Wellness programs
  • People 1st culture
  • 2 days off
  • Birthday leave
  • Competitive salary + bonuses
  • Growth opportunities
  • Door to door transportation in limited hours