IT Support Professional
hace 3 semanas
We are seeking an experienced IT Support Professional to join our team at Ideaware Co. This is a unique opportunity to work on an inspiring international project with one of our partners in the U.S.
As a Technical Infrastructure Specialist, you will play a crucial role in maintaining high levels of client satisfaction and support. Your primary responsibility will be to continuously improve the support infrastructure that aids our partner's core business activities.
Key Responsibilities:
- Diagnose and resolve technical issues promptly
- Provide training sessions for clients on new hardware or software products
- Collaborate with our Software Development Team to solve complex technical issues
Qualifications:
- Excellent troubleshooting skills
- Strong communication skills, both verbal and written
- Ability to work independently in fast-paced environments
We offer a competitive salary of approximately $65,000 per year, making this an attractive opportunity for experienced professionals looking to take their career to the next level.
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