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Account Manager

hace 2 meses

Bogotá, Bogotá D.E., Colombia Miles Partnership A tiempo completo
About the Role

We are seeking a highly skilled Account Supervisor to join our team at Miles Partnership. As a key member of our Account Services team, you will be responsible for providing exceptional account management support to our clients.

Key Responsibilities
  • Represent Miles Partnership at client meetings and events, building strong relationships and ensuring seamless communication.
  • Collaborate with internal teams to deliver high-quality projects on time and within budget.
  • Develop and maintain internal team and client rapport, communication, and status calls.
  • Respond to new business development opportunities, consulting subject-matter experts as applicable.
  • Manage monthly revenue reviews, aging reports, and ensure accuracy in all reporting.
  • Ensure all contractual requirements are consistently met with clients.
  • Collaborate with the DMO Success team to ensure internal processes are followed and quality products are delivered.
  • Attend industry webinars and developmental trainings to stay up-to-date on best practices.
  • Demonstrate behaviors that support Miles Partnership's core values: Passionate, Open, Curious, Collaborative, and Impactful.
Requirements
  • 3-6+ years of agency and/or account management experience.
  • Ability to build and foster relationships independently.
  • Demonstrated understanding of financial management and strategy.
  • Good understanding of B2B and B2C marketing principles.
  • Ability to travel for client meetings and industry conferences.
  • Strong problem-solving skills.
  • Strong communication skills, both internally and externally.
  • Strong leadership and managerial skills.
Compensation

$70,000-75,000 per year, plus comprehensive benefits package, including medical, dental, vision, 401k-matching contribution, generous paid-time-off compensation, flexible work schedule, paid volunteer opportunities, and company-supported charitable events.