Strategic Account Manager

hace 2 días

Bogotá, Bogotá D.E., Colombia Amadeus A tiempo completo

Job Title: Strategic Account Manager

Sr Manager, Account Management

Job Summary:

You will manage the account relationship with strategic Airline partners in LATAM region with focus in Brazil market. Your role will include managing & growing the relationship with our Airline partners, supporting existing solutions and services, manage the commercial relationships and revenue generation in cooperation with the Pre Sales, Customer Product & Solutions and CSM teams in order to maintain a high standard of customer satisfaction and profitability.

Key Responsibilities:

  1. Develop a solid and trusting relationship between the strategic Airline account(s) and Amadeus IT and Distribution Teams
  2. Resolve strategic account(s) issues and complaints
  3. Manage communications between strategic account(s) and internal Amadeus Teams
  4. Maintain a good financial health of the accounts(s) by partnering with Finance and assisting to resolve billing and invoicing queries

Requirements:

  • At least 10 years of related experience with Airline IT and Distribution or working with a vendor that directly serves large airline customers
  • Bachelor's degree and proven success in sales, business development, product marketing, or related field
  • Familiarity with Airline industry technology strongly preferred
  • Fluent in Portuguese, English and Spanish

About the Role:

This role offers the opportunity to work with a diverse and inclusive community, leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.

What We Offer:

  • Competitive remuneration, individual and company annual bonus, vacation and holiday paid time off, health insurances and other competitive benefits
  • Work from anywhere: onsite, hybrid or fully remote
  • Professional development to broaden your knowledge and enhance your skills with on-line learning hubs packed with technical and soft skills training

Join a company that powers the future of travel and pursues a critical mission and extraordinary purpose.

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