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We are seeking a highly skilled Cloud Services Account Manager to join our team at Torre. As a key member of our organization, you will be responsible for managing and maintaining strategic relationships with our clients, driving business growth, and ensuring exceptional customer satisfaction.
Key Responsibilities- Develop and execute account management strategies to drive revenue growth and customer retention
- Build and maintain strong relationships with key clients, understanding their business needs and providing tailored solutions
- Negotiate and close deals with key clients, ensuring successful project outcomes
- Collaborate with technical teams to deliver high-quality solutions and services
- Monitor and analyze customer feedback, making recommendations for process improvements
- Stay up-to-date with industry trends and best practices, applying knowledge to drive business growth
- 5+ years of experience in account management, preferably in the cloud services industry
- Proven track record of driving business growth and customer satisfaction
- Excellent communication and negotiation skills, with the ability to build strong relationships with clients
- Fluency in Spanish and conversational English
- A competitive salary and uncapped commissions
- A comprehensive benefits package, including health insurance and access to entertainment platforms
- Opportunities for professional development and growth, including AWS certifications
- A dynamic and supportive work environment, with a focus on work-life balance