Customer Service Associate

hace 2 días


Envigado, Antioquia, Colombia iQor A tiempo completo

Customer Service Role Overview

We are seeking a skilled Customer Service Representative to join our team. As a key member of our customer engagement team, you will be responsible for providing exceptional customer service through inbound calls, ensuring timely and effective resolution of customer inquiries and concerns.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a professional and courteous manner.
  • Provide product information and answer customer questions in a timely and accurate manner.
  • Collaborate with internal teams to resolve complex customer issues.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.

About iQor:

iQor is a leading provider of customer engagement and technology-enabled BPO solutions. Our award-winning technology, logistics, and analytics platforms enable us to deliver exceptional customer experiences and drive business outcomes for our partners.

Requirements:

  • Advanced English language skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet productivity standards.

Work Environment:

Our call center is located in the CC Viva Envigado office tower. We offer a dynamic and supportive work environment with opportunities for growth and professional development.



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