Customer Service Associate
hace 2 días
Customer Service Role Overview
We are seeking a skilled Customer Service Representative to join our team. As a key member of our customer engagement team, you will be responsible for providing exceptional customer service through inbound calls, ensuring timely and effective resolution of customer inquiries and concerns.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a professional and courteous manner.
- Provide product information and answer customer questions in a timely and accurate manner.
- Collaborate with internal teams to resolve complex customer issues.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
About iQor:
iQor is a leading provider of customer engagement and technology-enabled BPO solutions. Our award-winning technology, logistics, and analytics platforms enable us to deliver exceptional customer experiences and drive business outcomes for our partners.
Requirements:
- Advanced English language skills.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet productivity standards.
Work Environment:
Our call center is located in the CC Viva Envigado office tower. We offer a dynamic and supportive work environment with opportunities for growth and professional development.
-
Customer Service Representative
hace 3 semanas
Envigado, Antioquia, Colombia iQor A tiempo completoCustomer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving customer inquiries, and ensuring customer satisfaction.Key...
-
Customer Service Representative
hace 2 semanas
Envigado, Antioquia, Colombia iQor A tiempo completoJob Summary:We are seeking a highly skilled and professional Customer Service Representative to join our team at iQor. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients' customers via phone. You will handle a high volume of inbound and outbound calls, and strive to create a positive...
-
Customer Service Representative
hace 1 mes
Envigado, Antioquia, Colombia iQor A tiempo completoJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Seasonal Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and concerns in a timely and professional manner.Key...
-
Customer Service Representative
hace 2 semanas
Envigado, Antioquia, Colombia iQor A tiempo completoJob SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at iQor. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving customer inquiries, and ensuring a positive experience for all interactions.Key ResponsibilitiesRespond to...
-
Seasonal Customer Service Representative
hace 1 mes
Envigado, Antioquia, Colombia iQor A tiempo completoCustomer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Seasonal Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving customer inquiries, and ensuring a positive...
-
Customer Service Ambassador
hace 2 semanas
Envigado, Antioquia, Colombia iQor A tiempo completoUnlock Your Potential in Customer ServiceAre you a people person with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments and enjoy helping others? We're seeking a Seasonal Customer Service Representative to join our team at iQor!About the RoleAs a Seasonal Customer Service Representative, you'll be the face of...
-
Bilingual Customer Service Representative
hace 1 mes
Envigado, Antioquia, Colombia iQor A tiempo completoiQor is a leading provider of customer engagement and technology-enabled BPO solutions. We're seeking a highly skilled Bilingual Customer Service Representative to join our team. **Job Summary:** We're looking for a talented individual to provide exceptional customer service to our clients in the United States. As a Bilingual Customer Service...
-
Bilingual Customer Service Representative
hace 5 días
Envigado, Antioquia, Colombia iQor A tiempo completoWe are seeking a skilled Bilingual Customer Service Representative to join our team at iQor. Job Summary: As a Customer Support Specialist, you will be responsible for handling customer inquiries and providing assistance in a timely and professional manner. Key Responsibilities: Answer and resolve customer calls, emails, and chats in a bilingual...
-
Seasonal Customer Service Representative
hace 1 semana
Envigado, Antioquia, Colombia iQor A tiempo completoJob SummaryWe are seeking a Seasonal Customer Service Representative to join our team at iQor. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving customer inquiries, and ensuring a positive experience for all interactions.Key ResponsibilitiesAnswer inbound calls and respond to...
-
Bilingual Customer Service Representative
hace 2 semanas
Envigado, Antioquia, Colombia iQor A tiempo completoAbout the RoleiQor is seeking a highly skilled Bilingual Customer Service Representative to join our team. As a key member of our customer engagement team, you will be responsible for providing exceptional customer service to clients in the United States.Key ResponsibilitiesAnswer customer inquiries and resolve issues in a timely and professional...
-
Bilingual Customer Service Representative
hace 4 semanas
Envigado, Antioquia, Colombia iQor A tiempo completoAbout the RoleiQor is seeking a highly skilled Bilingual Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients in the United States.Key ResponsibilitiesAnswer customer inquiries and resolve issues in a timely and professional manner.Provide...
-
Contact Center Performance Manager
hace 3 días
Envigado, Antioquia, Colombia iQor A tiempo completoJob Title: Contact Center Performance ManagerAs a Contact Center Performance Manager at iQor, you will oversee call center staff and be responsible for assigning tasks, motivating and disciplining employees, and assessing performance.Key Responsibilities:Hire, train, and prepare call center representatives to respond to customer inquiries and complaints and...
-
Seasonal Customer Service Representative
hace 1 semana
Envigado, Colombia iQor A tiempo completoSeasonal Customer Service Representative If you have a GREAT attitude, ADVANCED ENGLISH, empathy and you are a really talkative/social person come to apply with us to our CUSTOMER SERVICE campaign with a COMPETITIVE SALARY IN THE CALL CENTER market. Job Duties Answer inbound calls to help the customer with vital account info. Help to answer all...
-
Bilingual Customer Service Representative
hace 1 mes
Envigado, Colombia iQor A tiempo completo**IQOR IS LOOKING FOR YOUR TALENT!** We are looking for **BILINGUAL** staff to answer a customer service call line for a company in the United States. **What we offer you**: - The remuneration is 2,525,000 COP + legal benefits + 10% bonus for compliance with metrics. - Hours are Monday through Sunday with availability from 5:00 am to 11:00 pm. (Your work...
-
Bilingual Customer Service Representative
hace 5 días
Envigado, Colombia iQor A tiempo completoWe are looking for BILINGUAL staff to answer a customer service call line for a company in the United States. What we offer you: The remuneration is 2,525,000 COP + legal benefits + 10% bonus for compliance with metrics. Hours are Monday through Sunday with availability from 5:00 am to 11:00 pm. (Your work schedule is set during this time...
-
Bilingual Customer Service Representative
hace 1 mes
Envigado, Colombia iQor A tiempo completoIQOR IS LOOKING FOR YOUR TALENT!We are looking for BILINGUAL staff to answer a customer service call line for a company in the United States.What we offer you:The remuneration is 2,525,000 COP + legal benefits + 10% bonus for compliance with metrics.Hours are Monday through Sunday with availability from 5:00 am to 11:00 pm. (Your work schedule is set during...
-
Bilingual Customer Service Representative
hace 1 mes
Envigado, Colombia iQor A tiempo completo $2.525.000IQOR IS LOOKING FOR YOUR TALENT!We are looking for BILINGUAL staff to answer a customer service call line for a company in the United States.What we offer you:The remuneration is 2,525,000 COP + legal benefits + 10% bonus for compliance with metrics.Hours are Monday through Sunday with availability from 5:00 am to 11:00 pm. (Your work schedule is set during...
-
Envigado, Colombia iQor A tiempo parcial $2.525.000 - $2.725.000If you have a GREAT attitude, ADVANCED ENGLISH, empathy and you are a really talkative/social person come to apply with us to our CUSTOMER SERVICE campaign with a COMPETITIVE SALARY IN THE CALL CENTER market.Job DutiesAnswer inbound calls to help the customer with vital account info.Help to answer all customer questions and provide a solution.We offer:Salary...
-
Envigado, Colombia iQor A tiempo completoIf you have a GREAT attitude, ADVANCED ENGLISH, empathy and you are a really talkative/social person come to apply with us to our CUSTOMER SERVICE campaign with a COMPETITIVE SALARY IN THE CALL CENTER market.Job DutiesAnswer inbound calls to help the customer with vital account info.Help to answer all customer questions and provide a solution.We offer:Salary...
-
Medical Customer Service Representative
hace 4 meses
Envigado, Colombia Solvo Global SAS A tiempo completoÚnete a la mejor empresa en crecimiento con un ambiente totalmente diferente, lleno de nuevas experiências y oportunidades. **¡NO SOMOS UN CALL CENTER!** En esta oportunidad, buscamos un/una: Customer Service Representative **Ubicaciones**: Presencial en Bogotá, Medellín o Barranquilla **Horario**: Lunes a Viernes de 9:00 am a 6:00 pm EST (Cliente) /...
-
Envigado, Colombia iQor A tiempo completo**Job Duties** - Answer inbound calls to help the customer with vital account info. - Help to answer all customer questions and provide a solution. **We offer**: - Salary $2,525,000 COP+ Law Benefits + bonuses - 45 HOURS with two days off - 100% Training paid since day one. - Seasonal contract. - Work on-site in the CC Viva Envigado office tower. -...
-
Semibilingue que Tenemos Actualmente como Customer
hace 5 meses
Envigado, Colombia iQor A tiempo completoOferta **SEMIBILINGUE** que tenemos actualmente como **Customer Service Respresentative en Envigado**: Trabajar en **Credit One **es trabajar brindando servicio al cliente **(VOICE)** en una línea con una orientación a tarjetas de crédito. Le comparto los datos para que sepas qué te ofrecemos, puede hacerme preguntas hoy, y siempre. Estoy para resolver...
-
Customer Service Representative
hace 4 meses
Envigado, Colombia Nordson A tiempo completoGestionar con Éxito todas las responsabilidades y deberes asignadas el área de Servicio al cliente, con el fin de garantizar la satisfacción del cliente externo e interno. **PRINCIPALES DEBERES Y RESPONSABILIDADES DEL CARGO**: - Procesar de forma correcta y oportuna, órdenes de compra, cotizaciones y o solicitudes de clientes internos o...
-
Customer Service Representative
hace 4 semanas
Envigado, Colombia Solvo Global SAS A tiempo completo**¡ESTA OPORTUNIDAD ES ÚNICA PARA TI!** ¡Buscamos personas como tú! — VACANTE 100% PRESENCIAL DE CHATS Únete a la mejor empresa en crecimiento con un ambiente totalmente diferente, lleno de nuevas experiências y oportunidades. En Solvo Global buscamos los mejores talentos bilingües para trabajar con uno de nuestros mejores clientes en...
-
IT Service Delivery Analyst
hace 5 meses
Envigado, Colombia O-I A tiempo completoCompany Description **About O-I** We are reimagining the glassmaking process, we are not afraid to push boundaries as we transform an industry that has manufactured glass in nearly the same way for over 100 years. We threw away the play book and went about designing and implementing new technology, innovating processes and bringing new benefits to our...
-
Bilingual Customer Service Agent Ingles B2
hace 2 meses
Envigado, Colombia Solvo Global Careers A tiempo completoÚnete a la mejor empresa en crecimiento con un ambiente totalmente diferente, lleno de nuevas experiências y oportunidades. **¡NO SOMOS UN CALL CENTER!** En esta oportunidad, buscamos un/una: Bilingual Advisor La función del Bilingual Advisor será concretar la reserva por la cual llaman los clientes, brindando un excelente servicio al cliente para...
-
Contact Center Supervisor
hace 5 meses
Envigado, Colombia iQor A tiempo completoJob Summary: Oversee call center staff and are responsible for assigning tasks, motivating and disciplining employees and assessing performance. Responsibilities: Hiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems with services or products. Ensuring agents understand...
-
Contact Center Trainer
hace 5 meses
Envigado, Colombia iQor A tiempo completoJob Summary: Responsible for updating, enhancing and producing training materials, identifying, recommending and administering ongoing/new training in alignment with call center customer service philosophy and business needs Responsibilities: Partners with department leaders to identify training needs for new hires and existing employees Partners...
-
Scheduler in Training
hace 2 semanas
Envigado, Colombia solvo Global A tiempo completoÚnete a la mejor empresa en crecimiento con un ambiente totalmente diferente, lleno de nuevas experiências y oportunidades. **¡NO SOMOS UN CALL CENTER!** En esta oportunidad, buscamos un/una: Scheduler - USA **Vacante presencial en las ciudades de**: Bogotá, Barranquilla, Cali, Medellín y Bucaramanga (PRESENCIAL) **Responsabilidades** - Inicialmente...
-
Scheduler in Training
hace 2 meses
Envigado, Colombia solvo Global A tiempo completoÚnete a la mejor empresa en crecimiento con un ambiente totalmente diferente, lleno de nuevas experiências y oportunidades. **¡NO SOMOS UN CALL CENTER!** En esta oportunidad, buscamos un/una: Scheduler - USA **Vacante presencial en las ciudades de**: Bogotá, Barranquilla, Cali, Medellín y Bucaramanga (PRESENCIAL) **Responsabilidades** - Inicialmente...