Customer Service Representative

hace 2 semanas


Envigado, Antioquia, Colombia iQor A tiempo completo
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Seasonal Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and concerns in a timely and professional manner.

Key Responsibilities
  • Answer inbound calls and respond to customer inquiries in a professional and courteous manner.
  • Provide accurate and timely information to customers regarding their accounts and services.
  • Resolve customer complaints and concerns in a fair and efficient manner.
  • Work collaboratively with other team members to achieve customer satisfaction and resolve complex issues.
What We Offer
  • A competitive salary of $2,525,000 COP per year.
  • A comprehensive benefits package, including law benefits and bonuses.
  • A 45-hour workweek with two days off per week.
  • 100% training paid since day one.
  • A seasonal contract with opportunities for growth and development.
  • Exclusive discounts for employees at the shopping center.
  • Life and emergency insurance MetLife, covered 100% by the company.
About iQor

iQor is a managed services provider of customer engagement and technology-enabled BPO solutions. With 35,000 employees in 9 countries, we partner with many of the world's best-known brands to deliver aftermarket product and customer support solutions that span the consumer value chain, from customer care and receivables management to product diagnostics and repair services.



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