Customer Service Representative

hace 6 días


Medellín, Antioquia, Colombia Neostella A tiempo completo
About Neostella

We are a cutting-edge technology company that takes a customer-centric approach to deliver innovative solutions to meet the unique needs of our clients' businesses.

Job Summary

We are seeking a Support Specialist to join our team at Neostella. As a Support Specialist, you will work in a fast-paced, rapidly growing startup environment and have the opportunity to grow with our company.

Key Responsibilities
  • Enter data into our database with accuracy and efficiency.
  • Generate reports to track progress and identify areas for improvement.
  • Receive, verify, capture, and digitize documents and data.
  • Complete individual tasks assigned to you within determined deadlines.
  • Conduct the intake process of gathering new client information and creating new projects.
Requirements
  • 1+ years of experience with data entry or related experience.
  • Digitization skills.
  • Attention to detail skills.
  • Ability to complete tasks assigned at a quick and accurate pace.
  • Collaboration and communication of status of tasks.
  • Microsoft office skills, PDF Adobe.
  • Good English language oral and written communication skills.
  • Easily understand English-language task direction without formal documentation.
Benefits

We offer a range of benefits to our employees, including:

  • Undefined Contract.
  • A fast and deep growing career path.
  • Pre-paid health insurance coverage with Sura for you and one additional member of your family.
  • Flex time.
  • Yearly ophthalmological health bonus.
  • The opportunity to improve your English skills by working side-by-side with international teams and projects.
  • Fully personalized English classes.


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