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Customer Service Ambassador
hace 2 meses
About the Role:
Solvo Global is seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a key member of our support team, you will play a crucial role in delivering exceptional customer service and ensuring client satisfaction.
Responsibilities:
- Respond to a large volume of support inquiries from our clients in a timely and professional manner, ensuring accuracy and attention to detail.
- Maintain a high rate of client retention by delivering superior customer service and addressing client inquiries effectively.
- Conduct research and resolve client inquiries, providing prompt and accurate solutions.
- Appropriately escalate complex issues for clients and participants, following our standard operating procedures.
- Participate in customer service training programs to enhance your knowledge and skills, enabling you to deliver exceptional support.
Requirements:
- Strong English-speaking skills
- Passion for delivering outstanding customer support
Other Skills:
- Hard skills:
- Client research
- Soft skills:
- Attention to detail
- Enthusiastic attitude
Education Level:
No formal education required
Job Sectors:
Customer Service and related industries
