Software Solutions Support Specialist

hace 3 semanas


Bogotá, Bogotá D.E., Colombia BruntWork A tiempo completo

BrunWork is seeking a skilled Software Solutions Support Specialist to join their team in providing top-notch support to home health businesses.

This is a remote position that offers a unique opportunity to work with a cutting-edge software platform that handles critical functions like billing, payroll, scheduling, and creating patient visits.

The ideal candidate will have experience working with SaaS, cloud-based tools, and excellent communication skills in English and Spanish.

Responsibilities

  • Provide expert support to home health agencies using the software
  • Continually expand knowledge of the platform's billing, payroll, scheduling, and other modules
  • Communicate directly with customers and learn their context to better empathize and assist
  • Work as an independent contractor with flexible scheduling and steady freelance work

Requirements

  • Highly proficient in English and Spanish
  • Excellent phone and written communication abilities
  • Deep sense of empathy, care, and patience
  • Proven ability to quickly learn complex software systems
  • Meticulous attention to detail

Perks

  • HMO Coverage for eligible locations
  • Permanent work from home
  • Immediate hiring


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