Software Solutions Support Specialist
hace 3 semanas
BrunWork is seeking a skilled Software Solutions Support Specialist to join their team in providing top-notch support to home health businesses.
This is a remote position that offers a unique opportunity to work with a cutting-edge software platform that handles critical functions like billing, payroll, scheduling, and creating patient visits.
The ideal candidate will have experience working with SaaS, cloud-based tools, and excellent communication skills in English and Spanish.
Responsibilities
- Provide expert support to home health agencies using the software
- Continually expand knowledge of the platform's billing, payroll, scheduling, and other modules
- Communicate directly with customers and learn their context to better empathize and assist
- Work as an independent contractor with flexible scheduling and steady freelance work
Requirements
- Highly proficient in English and Spanish
- Excellent phone and written communication abilities
- Deep sense of empathy, care, and patience
- Proven ability to quickly learn complex software systems
- Meticulous attention to detail
Perks
- HMO Coverage for eligible locations
- Permanent work from home
- Immediate hiring
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