Customer Success Engineer

hace 4 semanas


Bogotá, Bogotá D.E., Colombia Quorum Business Solutions A tiempo completo

Customer Success Engineer - Onboarding Specialist

Quorum Business Solutions is seeking a highly skilled Customer Success Engineer - Onboarding Specialist to join our team. As a key member of our customer success team, you will be responsible for ensuring a seamless onboarding experience for our clients, providing technical support and training, and driving customer satisfaction.

Key Responsibilities:

  • Develop and implement onboarding processes to ensure a smooth transition for new clients
  • Provide technical support and training to clients on our software solutions
  • Collaborate with cross-functional teams to resolve customer issues and improve overall customer experience
  • Monitor and analyze customer feedback to identify areas for improvement
  • Stay up-to-date with industry trends and developments to ensure our solutions meet evolving customer needs

Requirements:

  • Bachelor's degree in a related field or equivalent experience
  • Proven experience in customer success, technical support, or a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Fluency in English, both written and verbal

About Quorum Business Solutions:

Quorum Business Solutions connects people and information across the energy value chain. We provide software solutions that optimize profitability and growth for energy companies. Our vision is to connect the global energy ecosystem through cloud-first software, data standards, and integration.

Why Join Us:

At Quorum Business Solutions, we value diversity, equity, and inclusion. We believe that a diverse team of employees is essential to our success. We offer a dynamic and inclusive work environment, opportunities for professional growth and development, and a competitive compensation package.



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