Order Processing Specialist

hace 3 días


Barranquilla, Atlántico, Colombia People Working Corp A tiempo completo
Order Processing Clerk Job Description

The Order Processing Clerk plays a vital role in ensuring the smooth operation of our order management system. This position requires attention to detail, organizational skills, and the ability to work in a fast-paced environment.

Key Responsibilities:
  • Order Entry and Processing: Accurately enter and process customer orders in our order management system, verifying order information for accuracy and completeness.
  • Customer Communication: Communicate with customers to confirm order details, delivery times, and any special requirements, ensuring timely and effective communication.
  • Inventory Management: Monitor inventory levels to ensure product availability and coordinate with the warehouse or supply chain team for order fulfillment.
  • Order Tracking and Follow-up: Track the progress of orders and follow up on any delays or issues that may arise, ensuring seamless order processing.
  • Collaboration and Documentation: Coordinate with other departments such as sales, shipping, and customer service to ensure seamless order processing, and prepare and generate order-related documents such as invoices, packing slips, and shipping labels.
  • Customer Service: Resolve customer inquiries and complaints in a professional and timely manner, providing excellent customer service and support.

Requirements:

  • English Spanish Language (Oral and writing 80% or higher), (B2 or above).
  • High school diploma or equivalent; additional education in accounting or related field is a plus.
  • Proficient in using accounting software and MS Office applications, particularly Excel.
  • Strong attention to detail and accuracy.
  • Excellent organizational and time management skills.
  • Strong verbal and written communication skills.
  • Ability to work independently and collaboratively in a team environment.
  • Knowledge of basic accounting principles and practices.
  • Familiarity with relevant laws, regulations, and compliance requirements.
  • Ability to handle confidential information with discretion and integrity.


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