Participant Support Specialist and Moderator

**Remote position** Our Client provides therapeutic support groups for communities that lack access to mental health resources. Populations we support include: those struggling with addiction, new parents, healthcare workers, refugees, and many more. **Skills and qualifications - Hard and soft skills**:ADDITIONAL SKILLS: -Comfortable with 100% remote work...

Job Description As a Customer Support & Compliance Specialist, you will be responsible for providing exceptional customer support and ensuring compliance with Anti-Money Laundering (AML) regulations.This role combines customer service excellence with KYC operations, playing a crucial part in maintaining a secure and positive user experience.Customer Support...

Join Our Team as an Email and Chat Support Specialist!Are you passionate about delivering exceptional customer service?We're looking for a Customer Support Specialist to provide top-notch assistance via email, live chat, and occasional phone interactions.If you have excellent communication skills and a customer-focused mindset, this is the perfect...

As a Support Specialist specializing in Payroll Operations, your primary objective is to provide team-based assistance for new hire reporting, direct deposit return processing, accurate garnishment administration, payroll support, and payroll administration for our small business clients. The Support Specialist embodies our core value of ‘Deliver Wow’,...

_**Position: Technical Support and Customer Service Specialist**_ **Responsibilities**: Create and manage support tickets, ensuring detailed documentation for each incident. Diagnose technical issues, provide solutions, and escalate complex problems to the appropriate teams. Collaborate closely with other departments to ensure efficient resolution of...

Customer Support Specialist As a Customer Support Specialist, you will provide a world-class experience to our customers through answering incoming customer questions from multiple channels including phone, chat, and email.You are driven with purpose to resolve solutions and act as an expert to help customers thrive.You are hungry to learn, deliver a...

Glowtouch, a UnifyCX company, is growing and we are looking for a IT Desktop Support Specialist to join our motivated and ambitious team in Barranquilla, Colombia. Come be one of the pioneers at our newest location! What Will You Do? The IT Desktop Support Specialist is responsible for providing technical support to end users for computer hardware,...

Customer Support Specialist As a Customer Support Specialist, you will provide a world-class experience to our customers through answering incoming customer questions from multiple channels including phone, chat, and email. You are driven with purpose to resolve solutions and act as an expert to help customers thrive. You are hungry to learn, deliver a...

Customer Support Specialist As a Customer Support Specialist, you will provide a world-class experience to our customers through answering incoming customer questions from multiple channels including phone, chat, and email. You are driven with purpose to resolve solutions and act as an expert to help customers thrive. You are hungry to learn, deliver a...

At Auxis LLC, we are seeking a highly skilled Customer Service Support Specialist to provide exceptional business and customer support.Key Responsibilities:Provide professional and courteous assistance to customers via phone calls and emails.Meet all performance metrics, including call efficiency, quality, quantity, and customer satisfaction...

Job SummaryThe Customer Service Support Specialist will be responsible for providing exceptional support to our clients.Key responsibilities include executing tasks assigned by the Team Lead, developing an understanding of customers' needs, and taking action to meet them.Additional responsibilities include creating effortless transactions for customers and...

Customer Support Specialist (Cryptocurrency Knowledge and Chat) BINANCE is a global company that operates the largest exchange in terms of daily cryptocurrency trading volume.On-site in Barranquilla.Responsibilities: Manage inbound calls, live chat, and other service methods.Provide accurate, valid, and complete information.Follow communication procedures,...

Customer Support Specialist (Cryptocurrency Knowledge and Chat) BINANCE is a global company that operates the largest exchange in terms of daily cryptocurrency trading volume.On-site in Barranquilla.Responsibilities: Manage inbound calls, live chat, and other service methods.Provide accurate, valid, and complete information.Follow communication procedures,...

Responsibilities for IT Support Specialist - Complete detailed reports listing requests for technical assistance from staff members, steps taken to resolve them, and the specific dates/individuals involved; - Act as the initial point of contact for all computer and system related concerns from employees and clients; - Assist management in creating training...

Company OverviewOP360 (OfficePartners360) is a global workforce partner founded on a relationships-first philosophy. We offer streamlined solutions for brands and businesses, reducing costs and improving service levels.Job DescriptionThis full-time on-site role involves providing customer support, ensuring customer satisfaction, and offering technical...

**Requirements**: Education: Bachelors degree in Computer Science, Systems Engineering, or a related field. Experience: Previous experience in technical support and customer service. Languages: Bilingual (B2-C1 level) with advanced proficiency in English. Technical Skills: Solid knowledge of operating systems Windows, networks, and hardware. Familiarity with...

Company OverviewAuxis LLC is a leading provider of IT service management solutions. Our mission is to deliver exceptional customer service and support to our clients.Job DescriptionWe are seeking a skilled Senior Service Desk Analyst to join our team. As the initial point of contact for users, you will be responsible for delivering high-quality customer...

Unify CX is looking for an extraordinary Technical Support Specialists to join our motivated and ambitious team.What Will You Do?We are looking for a proactive and customer-focused Technical Support Specialists (English/Spanish) to join our team.In this role, you will provide outstanding support to our customers through phone, chat, and potentially email or...

**Job Summary**: We are seeking an experienced Training and Quality Specialist to join our Center of Excellence (COE). This individual will play a pivotal role in enhancing training programs, ensuring quality standards, and collaborating with cross-functional teams. **Responsibilities**: Facilitate new hire training programs and support ongoing training...

Job RequirementsTo be successful in this role, you will need to have excellent communication skills in both English and Spanish. You should be able to understand and convey complex information clearly and accurately.You will also need to be highly organized and able to prioritize tasks effectively. Strong time management skills are essential in this role, as...