Client Relations Associate

hace 4 semanas


Bogotá, Bogotá D.E., Colombia Sagan A tiempo completo

Job Overview:

At Sagan, we are seeking a highly organized and communicative Client Relations Coordinator to join our team. In this role, you will serve as the primary point of contact for clients, providing exceptional customer support and ensuring seamless project coordination.

Key Responsibilities:

  • Customer Support: Manage incoming and outgoing phone calls with clients, ensuring timely responses to inquiries and follow-ups to schedule estimates for sales representatives.
  • Job Coordination: Schedule jobs with clients, sales representatives, and subcontractors, and verify job details to ensure smooth project execution.
  • Administrative Support: Maintain and update the CRM system, manage job schedules, and perform general administrative tasks, including bill payments and data management.

Requirements:

  • Strong communication and organizational skills.
  • Experience in handling inbound and outbound calls.
  • Familiarity with CRM systems and basic administrative tasks.

Nice-to-Haves:

  • Experience working in a home services company.
  • Familiarity with Housecall Pro software.

Note: Please submit your resume and intro video in English format to ensure prompt processing of your application.



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