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Sales Academy Manager

hace 2 meses

Bogotá, Bogotá D.E., Colombia adidas A tiempo completo

Job Summary:

We are seeking a highly experienced Sales Academy Manager to join our team at adidas. As a key member of our organization, you will be responsible for adapting, co-creating, planning, and driving consistency in the execution of Retail learning programs that support operational excellence and help us meet or exceed our business objectives.

Main Responsibilities:

  • Develop a holistic and consistent commercial training approach that provides channel-specific capabilities while identifying and maximizing cross-channel synergies.
  • Generate yearly training budget and calendar for market and countries to optimize resource allocation and ensure existing and new programs are deployed across channels accordingly.
  • Drive relationship between Brand and retail heads and local stakeholders to share and receive qualitative feedback on existing and new programs, discuss seasonal needs and ensure global guidance is clear.
  • Implement LAM Sales Academy operating model and market interaction and engagement model to ensure consistency in execution and focus in key areas/programs.
  • Develop KPI's and monitor implementation of tools/programs to assess quality of trainings across channels and measure the impact to the business.
  • Influence selection of local and regional vendors/agencies to ensure same level of service is provided across channels, brands and countries, identifying synergies.
  • Generate training models, plans and modules to support the knowledge increase of the trainers and retail store staff in Brands, Service models & products.
  • Create Business needs assessment in the countries and develop appropriate training plans for countries learning gaps to develop tools and training plans according to the country needs.

Key Relationships:

  • Retail Operations
  • Franchise Operations
  • Human Resources
  • Omnichannel
  • Customer Teams

Requirements:

  • 5 years of experience in a similar role
  • Commercial understanding of retail business
  • Effective communication
  • Stakeholder management
  • People management
  • Combined broad theoretical and practical knowledge incl. company policies and practices