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Sales Academy Manager
hace 1 mes
Job Summary:
We are seeking a highly skilled Sales Academy Manager to join our team at adidas. This role will be responsible for adapting, co-creating, planning, and driving consistency in the execution of Retail learning programs that support operational excellence and help us meet or exceed our business objectives.
Key Responsibilities:
- Develop a holistic and consistent commercial training approach that provides channel-specific capabilities while identifying and maximizing cross-channel synergies.
- Generate yearly training budget and calendar for market and countries to optimize resource allocation and ensure existing and new programs are deployed across channels accordingly.
- Drive relationship between Brand and retail heads and local stakeholders to share and receive qualitative feedback on existing and new programs, discuss seasonal needs and ensure global guidance is clear.
- Implement LAM Sales Academy operating model and market interaction and engagement model to ensure consistency in execution and focus in key areas/programs.
- Develop KPIs and monitor implementation of tools/programs to assess quality of trainings across channels and measure the impact to the business.
- Influence selection of local and regional vendors/agencies to ensure same level of service is provided across channels, brands, and countries, identifying synergies.
- Generate training models, plans, and modules to support the knowledge increase of the trainers and retail store staff in Brands, Service models & products.
- Create Business needs assessment in the countries and develop appropriate training plans for countries learning gaps to develop tools and training plans according to the country needs.
Key Relationships:
- Retail Ops
- HR
- CTCs
Knowledge, Skills, and Abilities:
- Experienced in job and fully qualified/trained.
- Commercial understanding of retail business.
- Effective communication.
- Combined broad theoretical and practical knowledge including company policies and practices.
Requisite Education and Experience:
Minimum qualifications should include relevant education and experience in retail training, development, or a related field.