Healthcare Customer Service Representative

hace 2 días


Bogotá, Bogotá D.E., Colombia BruntWork A tiempo completo
Job Overview

BruntWork is seeking a detail-oriented and customer-focused individual to fill the role of Customer Service Agent in our healthcare division. As a key member of our team, you will be responsible for ensuring seamless administrative processes and delivering exceptional customer support.

Key Responsibilities
  • Manage data entry with precision, maintaining accurate and up-to-date records
  • Develop and maintain efficient filing systems to ensure easy access to critical information
  • Spearhead compliance-related tasks, ensuring all documentation meets healthcare industry standards
  • Provide top-notch customer service, addressing inquiries with patience and professionalism
  • Track and organize important information and referrals to support business growth
  • Contribute to the continuous improvement of administrative processes
  • Collaborate with various departments to ensure seamless operations
Requirements
  • Meticulous attention to detail and high accuracy in data entry and record-keeping
  • Proven experience in file management and organizational systems
  • Basic understanding of healthcare compliance regulations, with a willingness to learn more
  • Excellent customer service skills, including patience and problem-solving abilities
  • Proficiency in office software and management tools
  • Strong written and verbal communication skills
  • Ability to work independently and as part of a team
  • Experience in healthcare administration is a plus
  • Commitment to maintaining confidentiality and adhering to HIPAA regulations
Perks
  • HMO Coverage for eligible locations
  • Permanent work from home
  • Immediate hiring
  • Steady freelance job


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