Healthcare Customer Service Representative
hace 4 semanas
BruntWork is seeking a detail-oriented and customer-focused individual to fill the role of Customer Service Agent in our healthcare division. As a key member of our team, you will be responsible for ensuring seamless administrative processes and delivering exceptional customer support.
Key Responsibilities- Manage data entry with precision, maintaining accurate and up-to-date records
- Develop and maintain efficient filing systems to ensure easy access to critical information
- Spearhead compliance-related tasks, ensuring all documentation meets healthcare industry standards
- Provide top-notch customer service, addressing inquiries with patience and professionalism
- Track and organize important information and referrals to support business growth
- Contribute to the continuous improvement of administrative processes
- Collaborate with various departments to ensure seamless operations
- Meticulous attention to detail and high accuracy in data entry and record-keeping
- Proven experience in file management and organizational systems
- Basic understanding of healthcare compliance regulations, with a willingness to learn more
- Excellent customer service skills, including patience and problem-solving abilities
- Proficiency in office software and management tools
- Strong written and verbal communication skills
- Ability to work independently and as part of a team
- Experience in healthcare administration is a plus
- Commitment to maintaining confidentiality and adhering to HIPAA regulations
- HMO Coverage for eligible locations
- Permanent work from home
- Immediate hiring
- Steady freelance job
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