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Technical Support Specialist

hace 2 meses

Bogotá, Bogotá D.E., Colombia IQVIA A tiempo completo

Job Overview
This position is designed for an entry-level professional who operates under close guidance within a collaborative team focused on product design and user experience. The challenges encountered are generally routine in nature.

Key Responsibilities
- Collaborates directly with product teams to address support inquiries
- Assesses requests, resolves minor issues, and files engineering tickets
- Possesses a foundational understanding of support protocols and experience in a production setting.

Required Qualifications

• Bachelor's Degree in Computer Science, a related discipline, or equivalent professional experience

• Proficient in English

• Basic familiarity with Javascript frameworks

• Understanding of CSS and HTML is preferred

• 2-4 years of relevant experience is preferred

IQVIA stands as a premier global provider of sophisticated analytics, technological solutions, and clinical research services tailored for the life sciences sector. Our mission is to challenge the limits of human and data science to generate significant impacts, assisting our clients in fostering a healthier world. Discover more about our initiatives at