Senior HR Coordinator

hace 2 semanas


Bogotá, Bogotá D.E., Colombia Electronic Arts A tiempo completo
Job Summary

We are seeking a highly skilled and experienced Senior HR Coordinator to join our team at Electronic Arts. As a key member of our HR department, you will be responsible for providing exceptional support to our employees and management team, ensuring seamless HR operations and compliance.

Key Responsibilities
  • Provide expert HR guidance and support to employees and management, addressing routine inquiries and escalating complex issues as needed.
  • Support new hires through pre-employment, onboarding, and ongoing local support activities, ensuring a smooth transition into the company.
  • Implement and support program deployments with accuracy and consistency, collaborating with subject matter experts to refine program execution.
  • Contribute to the development and systematization of best practices through the creation of playbooks for PE users, focusing on employee experience and design.
  • Meet compliance requirements and manage multiple administrative tasks to support the People Services team, ensuring timely resolution of employee queries within Service Level Agreements.
  • Work within the ServiceNow ticketing system to provide support and troubleshooting on tasks, creating knowledge articles to serve as guides for others.
  • Respond to Workday transactions, providing support and troubleshooting on tasks, and work with the team to review existing processes and support modifications to better suit company needs.
Qualifications
  • Bachelor's degree in a relevant field combined with +5 years of progressive experience in international HR generalist, HR center of excellence experience, or similar.
  • Demonstrated local knowledge of HR requirements, HR best practices, HR administration, and the ability to support operations locally.
  • Project management skills, able to coordinate multiple projects simultaneously.
  • Proficient in basic data reporting, with Excel skills to maintain complex spreadsheets.
  • Proficiency in office productivity tools and systems, including ServiceNow and Workday.
  • A team player with excellent written and verbal communication skills, fluent in English and Spanish.
About Us

We put our people first, providing comprehensive benefit packages, collaborative work environments, and opportunities to connect and contribute through our Employee Resource Groups. We support a balanced life with video games and more.


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