Montreal Residential Cleaning Company Customer Service Representative
hace 1 mes
Are you a multilingual customer service professional looking for a remote opportunity in the vibrant city of Montreal, Quebec, Canada?
We are seeking a highly skilled and driven Bilingual Customer Service Specialist to join our dynamic team at Bruntwork, a fast-growing residential cleaning company serving the Montreal area.
This role offers a unique chance to work in a performance-based environment, where you'll have the opportunity to earn commissions for successful lead conversions. Our company is committed to excellence and customer satisfaction, and we're looking for someone who shares our values.
As a Bilingual Customer Service Specialist, you'll be the first point of contact for clients, managing inquiries, generating quotes, and nurturing leads. You'll utilize specialized software to streamline operations and play a crucial role in converting prospects into satisfied customers.
This position requires fluency in both English and French (written and spoken), with the ability to switch seamlessly between languages. You'll also need excellent customer service skills, a professional phone manner, and strong written communication abilities for effective email management and lead nurturing.
Our ideal candidate is self-motivated, able to work independently in a remote setting, and demonstrates strong time management skills. Familiarity with the Montreal area and local culture is a significant advantage, but not required. Experience in the cleaning or home services industry is a plus, but not necessary.
As a remote employee, you'll have the flexibility to work from the comfort of your own home, with access to our cutting-edge software and technology. Our company offers a unique blend of customer service, administrative tasks, and potential sales opportunities, making it an exciting and challenging role for the right candidate.
If you're looking for a dynamic and rewarding opportunity in a growing business environment, we encourage you to apply. We can't wait to hear from you
Estimated salary range: $45,000 - $60,000 per year, depending on experience and performance.
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