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Customer Support Representative

hace 1 mes


Bogotá, Bogotá D.E., Colombia Bruntwork A tiempo completo

About Bruntwork

Bruntwork is a professional house/office cleaning business operating in Vancouver, Canada.

Job Overview

We are seeking an experienced Customer Support Representative to join our team. This is a remote position with a 22-hour workweek, divided across Monday to Sunday.

Schedule

  • US Pacific Standard Time: Monday (6:00 PM - 8:00 PM), Thursday and Friday (6:00 PM - 8:00 PM)
  • Monday to Sunday: Saturday and Sunday (9:00 AM - 6:00 PM) and Tuesday to Monday (1:00 AM - 10:00 AM)

Key Responsibilities

The primary role of the Customer Support Representative is to:

  • Respond to inbound calls to book in cleaning appointments
  • Send quotations based on services to be availed
  • Provide pricing and explain the coverage of the services offered
  • Arrange bookings
  • Send invoices using tools such as Excel, Google Drive, Square, Jobber, and Justcall phone system

Requirements

  • Must have experience in rental properties or cleaning services customer support
  • Excellent communication skills - verbal
  • High attention to detail
  • Experience working in customer service

Benefits

  • Independent Contractor
  • Permanent work from home
  • Immediate hiring
  • Steady freelance job

Estimated Salary Range: $45,000-$65,000 per year (dependent on experience)