Customer Support Team Lead

hace 7 días


Bogotá, Bogotá D.E., Colombia Preply A tiempo completo
Unlocking Potential Through Learning

We believe in empowering tutors and learners to create exceptional experiences. To achieve this, we need a skilled Customer Support Team Lead to join our Preply team.

Key Responsibilities:

  • Lead a team of customer support agents to ensure seamless communication and issue resolution.
  • Develop and implement strategies to enhance customer satisfaction and loyalty.
  • Collaborate with cross-functional teams to drive business growth and improve processes.
  • Stay up-to-date with industry trends and best practices to maintain Preply's competitive edge.

What We're Looking For:

  • A results-driven leader with a proven track record of success in customer support management.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with team members and stakeholders.
  • A growth mindset, with a passion for learning and professional development.
  • Strong analytical and problem-solving skills, with the ability to make data-driven decisions.

Why Join Preply:

  • A collaborative and dynamic work environment that values innovation and creativity.
  • A comprehensive benefits package, including a generous monthly allowance for lessons on Preply.com.
  • Opportunities for professional growth and development, with a focus on employee well-being and work-life balance.


  • Bogotá, Bogotá D.E., Colombia Sezzle A tiempo completo

    About the Role:We are seeking a skilled Customer Support Team Lead to join our team at Sezzle. As a key member of our customer support team, you will be responsible for leading a team of customer support specialists, providing guidance and support to ensure exceptional service delivery.Responsibilities:Lead a team of customer support specialists, providing...


  • Bogotá, Bogotá D.E., Colombia Sezzle A tiempo completo

    About the Role:We are seeking a highly skilled Customer Support Team Lead to join our Colombia-based team at Sezzle. As a key member of our customer support leadership team, you will be responsible for leading a team of customer support specialists, providing guidance and support to ensure exceptional service delivery.Responsibilities:Lead a team of customer...


  • Bogotá, Bogotá D.E., Colombia Sezzle A tiempo completo

    About the Role:We're seeking a Customer Support Team Lead to join our Colombia team at Sezzle. As a key member of our support team, you'll be responsible for leading a team of customer support specialists, providing guidance and support to ensure exceptional service delivery. Your responsibilities will include overseeing troubleshooting efforts, crafting...


  • Bogotá, Bogotá D.E., Colombia Sezzle A tiempo completo

    About the Role:We're seeking a skilled Customer Support Team Lead to join our team at Sezzle in Colombia. As a key member of our customer support team, you'll play a crucial role in delivering exceptional support experiences to our customers.Responsibilities:Lead a team of customer support specialists, providing guidance and support to ensure exceptional...


  • Bogotá, Bogotá D.E., Colombia Sezzle A tiempo completo

    About the Opportunity:We're seeking a seasoned Customer Support Team Lead to join our Sezzle team in Colombia. As a key member of our customer support team, you'll be responsible for leading a team of specialists in delivering exceptional support experiences. Your expertise will be crucial in overseeing troubleshooting efforts, crafting comprehensive...


  • Bogotá, Bogotá D.E., Colombia Sezzle A tiempo completo

    About the Opportunity: Sezzle is seeking a skilled Customer Support Team Lead to join our Colombia team. As a key member of our support team, you will be responsible for leading a team of customer support specialists, providing guidance and support to ensure exceptional service delivery. Your responsibilities will include overseeing troubleshooting efforts,...


  • Bogotá, Bogotá D.E., Colombia Sezzle A tiempo completo

    About the Role:We are seeking a skilled Customer Support Team Lead to join our Colombia team at Sezzle. As a leader, you will be responsible for guiding a team of customer support specialists to deliver exceptional service experiences.Key Responsibilities:Lead a team of customer support specialists, providing guidance and support to ensure exceptional...


  • Bogotá, Bogotá D.E., Colombia Sezzle A tiempo completo

    About Sezzle:We're a fintech company that helps people buy now and pay later, with a focus on exceptional customer experiences. Our Colombia-based customer support team is dedicated to delivering top-notch service to our customers.Estimated Salary: $40,000 - $60,000 per year.About the Role:Are you skilled in nurturing customer success and adept at problem...


  • Bogotá, Bogotá D.E., Colombia Sezzle A tiempo completo

    About the Role:We are seeking a seasoned Customer Support Team Lead to join our dynamic team at Sezzle in Colombia. As a leader in this role, you will be responsible for overseeing a team of customer support specialists, providing guidance and support to ensure exceptional service delivery.Key Responsibilities:Lead a team of customer support specialists,...


  • Bogotá, Bogotá D.E., Colombia Seligo Tech A tiempo completo

    About Seligo TechSeligo Tech is a leading fintech company seeking an experienced Technical Support Manager to lead our L2 Technical Support and requirements team.This is a challenging role that requires a strong leader to support our corporate business with its technical requirements, offering world-class service, and creating permanent improvement...


  • Bogotá, Bogotá D.E., Colombia Seligo Tech A tiempo completo

    About the RoleThis position will be responsible for leading the L2 Technical Support and requirements team, supporting our corporate business with its technical requirements, offering world-class service, and creating permanent improvement initiatives.Key Responsibilities• Lead, mentor, and guide the team to achieve high performance.• Create KPIs and...

  • Team Lead

    hace 1 mes


    Bogotá, Bogotá D.E., Colombia sa A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Team Manager to join our dynamic Managed Services team in Colombia. As a Team Manager, you will play a pivotal role in coordinating a hybrid virtual/local team of professional consultants, ensuring the delivery of high-quality services to our clients.Key ResponsibilitiesLead and coordinate a team...

  • Team Lead

    hace 1 mes


    Bogotá, Bogotá D.E., Colombia sa A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Team Manager to join our dynamic Managed Services team in Colombia. As a Team Manager, you will play a pivotal role in coordinating a hybrid virtual/local team of professional consultants, providing advanced functional support and expertise in Level 2 and 3 support on client accounts.Key...

  • Product Support Team Lead

    hace 4 semanas


    Bogotá, Bogotá D.E., Colombia EMAPTA A tiempo completo

    Empower Cybersecurity Resilience and Guide Product Support to Secure Digital Well-BeingCybersecurity is a top priority for organizations, and Cato Networks is at the forefront of this field. As a Product Support Team Lead, you will play a crucial role in guiding a team of remote engineers to ensure seamless customer engagement during post-sales, evaluation,...

  • Client Service Team Lead

    hace 4 semanas


    Bogotá, Bogotá D.E., Colombia Horatio A tiempo completo

    Horatio Career OpportunityHoratio is a company that values excellence and family. We're looking for a Client Service Team Lead to join our team.Responsibilities:Coordinate the Customer Service TeamProvide direct customer supportReview and resolve escalationsEvaluate team membersSupport process improvementTrain new hiresRequirements:3+ years of experience as...


  • Bogotá, Bogotá D.E., Colombia Sezzle A tiempo completo

    Customer Support Team Lead RoleWe're seeking a Customer Support Team Lead to join our Colombia team. As a leader, you'll oversee a team dedicated to delivering exceptional support experiences. Your responsibilities will include guiding troubleshooting efforts, crafting comprehensive instructions, and ensuring effective communication with...


  • Bogotá, Bogotá D.E., Colombia Emapta A tiempo completo

    Unlock Cybersecurity Excellence as a Product Support Team LeadAt Emapta, we're dedicated to empowering businesses with cutting-edge cybersecurity solutions. As a Product Support Team Lead, you'll play a pivotal role in guiding our team of remote engineers to deliver seamless customer engagement during post-sales, evaluation, and onboarding. Your expertise in...

  • Client Service Team Lead

    hace 4 semanas


    Bogotá, Bogotá D.E., Colombia Horatio A tiempo completo

    Horatio Career OpportunityHoratio offers a career path that's more than just a job. You'll discover a purpose, growth opportunities, and the chance to make a real impact. Our people are part of a family, not just a team.Client Service Team Lead RoleWe're seeking an experienced Team Lead with 3+ years of supervision experience. You'll need hands-on experience...


  • Bogotá, Bogotá D.E., Colombia myGwork A tiempo completo

    About the JobJoin Sanofi, an inclusive employer and a member of myGwork, as a Customer Contact Management Team Lead. This role is part of our Bogotá HUB, where we innovate and improve performance across every Sanofi department.Key ResponsibilitiesSupervise a team that delivers exceptional customer experiences by understanding customer issues and providing...


  • Bogotá, Bogotá D.E., Colombia EMAPTA A tiempo completo

    Empower Cybersecurity Resilience and Guide Product Support to Secure Digital Well-BeingCybersecurity is vital; Emapta makes digital safety a reality. Our client is at the cutting edge of cybersecurity and networking, transforming the way organizations secure their digital landscapes. By pioneering the convergence of network and security into a cloud-native...