Cybersecurity Support Team Manager
hace 2 días
Empower Digital Resilience and Lead a Global Network of Experts to Secure Cyber Well-Being Cybersecurity is vital; Cato Networks makes digital safety a reality. Our organization is at the cutting edge of cybersecurity and networking, transforming the way organizations secure their digital landscapes. By pioneering the convergence of network and security into a cloud-native solution, we empower businesses to connect users safely to any application, anywhere. Our innovative approach aligns with Gartner's Secure Access Service Edge (SASE) framework, delivering optimized protection without the complexity of traditional systems.
About the RoleWe are seeking a skilled Product Support Team Lead to guide a team of remote engineers, ensuring seamless customer engagement during post-sales, evaluation, and onboarding. The ideal candidate has strong managerial skills, expertise in networking and cloud technologies, and can lead troubleshooting efforts to support cutting-edge SD-WAN innovations.
Key Responsibilities- Manage a remote team of technical support engineers for CATO Networks customers worldwide.
- Provide technical support for CATO Networks customers globally.
- Own and manage customer issues, ensuring problems are resolved effectively.
- Research, diagnose, troubleshoot, and identify solutions to resolve customer issues while maintaining a positive, "can-do" attitude.
- Prior experience as a manager/leader is preferred.
- Prior experience as a Support Engineer.
- Strong computer skills with an emphasis on Networking and TCP/IP.
- Familiarity with VPNs, IPSEC, security protocols, and standards.
- A competitive estimated salary range of $80,000 - $120,000 per year, depending on experience.
- A five-day workweek with flexible scheduling.
- Access to premium healthcare with prepaid medical coverage.
- High-quality work items provided, including a laptop, mouse, and headset.
Emapta Latam is a pioneer in personalized outsourcing solutions, empowering businesses to thrive with bespoke teams and seamless integration. Our commitment to excellence is reflected in our state-of-the-art facilities, competitive compensation, and a supportive work environment that fosters professional growth.
-
Product Support Team Lead
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Emapta A tiempo completoUnlock Cybersecurity Excellence as a Product Support Team LeadAt Emapta, we're dedicated to empowering businesses with cutting-edge cybersecurity solutions. As a Product Support Team Lead, you'll play a pivotal role in guiding our team of remote engineers to deliver seamless customer engagement during post-sales, evaluation, and onboarding. Your expertise in...
-
Product Support Team Lead
hace 1 mes
Bogotá, Bogotá D.E., Colombia EMAPTA A tiempo completoEmpower Cybersecurity Resilience and Guide Product Support to Secure Digital Well-beingCybersecurity is vital; Emapta Networks makes digital safety a reality. Our client is at the cutting edge of cybersecurity and networking, transforming the way organizations secure their digital landscapes. By pioneering the convergence of network and security into a...
-
Senior Cybersecurity Resilience Manager
hace 4 semanas
Bogotá, Bogotá D.E., Colombia EMAPTA A tiempo completoEmpower Cybersecurity Resilience and Guide Global SupportCybersecurity is vital; Emapta makes digital safety a reality. Our client is at the cutting edge of cybersecurity and networking, transforming the way organizations secure their digital landscapes. By pioneering the convergence of network and security into a cloud-native solution, they empower...
-
Cybersecurity Solutions Manager, Americas
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Acronis A tiempo completoAt Acronis, we are revolutionizing cyber protection by providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on.The Regional Marketing Development Manager will help establish Acronis as the preferred cybersecurity, backup, and disaster recovery vendor within the regional partner...
-
Cybersecurity Resilience Lead
hace 4 semanas
Bogotá, Bogotá D.E., Colombia EMAPTA A tiempo completoCybersecurity Resilience Lead OpportunityAt Emapta Latam, we're pioneering personalized outsourcing solutions that empower businesses to thrive with bespoke teams and seamless integration. We're seeking a seasoned Cybersecurity Resilience Lead to guide our Product Support team in ensuring seamless customer engagement during post-sales, evaluation, and...
-
Product Support Team Lead
hace 4 semanas
Bogotá, Bogotá D.E., Colombia EMAPTA A tiempo completoJob DescriptionEmpower Cybersecurity Resilience with Our TeamCybersecurity is crucial; Emapta makes digital safety a reality. Our client is a leader in cybersecurity and networking, transforming the way organizations secure their digital landscapes. By pioneering the convergence of network and security into a cloud-native solution, they empower businesses to...
-
Cybersecurity Professional
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Supportyourapp A tiempo completoSecure Your Future with SupportYourAppAbout the RoleWe are seeking a highly skilled Cybersecurity Professional to join our team as a Technical Support Consultant. In this role, you will be the initial point of contact for customers, addressing inquiries, technical issues, and requests promptly and professionally.Key ResponsibilitiesCustomer Support: Act as...
-
Senior Cybersecurity Manager
hace 1 mes
Bogotá, Bogotá D.E., Colombia ConvaTec A tiempo completoJob SummaryConvatec is seeking a highly skilled Senior Cybersecurity Manager to join our team. As a key member of our offensive security team, you will be responsible for helping ensure Convatec remains protected from evolving cyber threats. This role will involve defining red teaming exercises, completing penetration testing, and overseeing the quality of...
-
Cybersecurity Specialist
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Whalebone A tiempo completoJoin Our Team as a Cybersecurity SpecialistAt Whalebone, we're looking for a skilled Cybersecurity Specialist to join our team in Brno. As a key member of our cybersecurity team, you'll be responsible for safeguarding our clients from cyber threats.We're a cybersecurity company dedicated to protecting the online world. Our products are used by...
-
Cybersecurity Solutions Specialist
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Fortinet A tiempo completoJob SummaryFortinet is seeking a highly skilled Cybersecurity Solutions Specialist to join our team. As a key member of our sales force, you will be responsible for developing and maintaining relationships with key clients, understanding their business needs and aligning cybersecurity solutions accordingly. You will act as a trusted advisor to clients,...
-
Cybersecurity Investigator
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Scotiabank A tiempo completoAbout this roleWe are seeking a highly skilled Cybersecurity Investigator to join our Threat Monitoring & Response (TMR) team.As a Cybersecurity Investigator, you will be responsible for detecting, monitoring, and investigating threats to our network environment and data security.Reporting to the Manager, Enterprise Cybersecurity Investigations, you will...
-
Cybersecurity Response Specialist
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Radware A tiempo completoRadware, a global leader in cyber security and application delivery solutions, is seeking a Cybersecurity Response Specialist to join its Managed Services business unit. The successful candidate will be part of the Emergency Response Team, providing direct security support to customers under attack. The role involves ensuring the continued functioning of...
-
Cybersecurity Architect
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Whalebone A tiempo completoProtect the Online World TogetherWe are seeking a skilled Cybersecurity Architect to join our team at Whalebone, a leading cybersecurity company based in Brno. As a key member of our team, you will play a crucial role in safeguarding one billion people from cyber threats without any hassle.Our products cater to Telecommunication companies, ISPs, enterprises,...
-
Cybersecurity Specialist
hace 1 mes
Bogotá, Bogotá D.E., Colombia GMV A tiempo completoCybersecurity is a critical aspect of our digital world, and at GMV, we're expanding our team of experts to help us stay ahead of the curve. As a Cybersecurity Specialist, you'll play a key role in deploying and administering cybersecurity technologies in production environments, ensuring the security and integrity of our systems.Our team is looking for a...
-
Cybersecurity Expert Professional
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Supportyourapp A tiempo completoJob SummaryWe are seeking a highly skilled Cybersecurity Expert Professional to join our team in Colombia. As a key member of our Technical Support Consultant team, you will be responsible for providing expert guidance and support to customers on cybersecurity-related issues.About UsSupportYourApp is a leading provider of secure technical, customer support,...
-
Cybersecurity Incident Response Specialist
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Radware A tiempo completoAbout RadwareRadware is a renowned global leader in cybersecurity and application delivery solutions for physical, cloud, and software-defined data centers. Our team is passionate about cybersecurity, working tirelessly to earn the trust of organizations worldwide.Cybersecurity Analyst Job OverviewThe Security Analyst will join our esteemed Cybersecurity...
-
Cybersecurity Specialist SOC/CERT
hace 1 mes
Bogotá, Bogotá D.E., Colombia GMV A tiempo completoYou will be part of a team full of talent and creativity, within our CERT, specialized in preventive and protective work against the security threats that exist today, where you will carry out: Operation of GMV's own security solutions, ensuring the highest level of protection for our clients. Evolution of security architecture of monitoring systems,...
-
Cybersecurity Investigator
hace 1 mes
Bogotá, Bogotá D.E., Colombia Scotiabank A tiempo completoJob SummaryWe are seeking a highly skilled Cybersecurity Investigator to join our Threat Monitoring & Response team. As a Cybersecurity Investigator, you will be responsible for detecting, monitoring, and investigating threats to our network environment and data security.Key ResponsibilitiesInvestigate security incidents and threats to our network...
-
Cybersecurity Threat Analyst
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Scotiabank A tiempo completoJob OverviewThe Team Lead will be responsible for leading the Cybersecurity Monitoring and Triage team, reporting to the Senior Manager. This role will involve reviewing, assessing, and developing analytical and technical skills in the team members.Key AccountabilitiesChampion a customer-focused culture to deepen client relationships and leverage broader...
-
Cybersecurity Engineer
hace 1 mes
Bogotá, Bogotá D.E., Colombia GMV Spain A tiempo completoWe are expanding our teams in the Cybersecurity sector and are looking for IT graduates with training and interest in cybersecurity to join our amazing Cybersecurity team.WHAT CHALLENGE WILL YOU BE TAKING ON?You will be part of our Cybersecurity team, where you will participate and provide support in the operation of Checker ATM Security, a security tool for...