Account Management Professional Energy Sector
hace 7 días
As an Account Manager Energy at SoftwareONE Deutschland GmbH, you will be responsible for developing and maintaining strong, lasting relationships with clients in the energy sector.
Key Responsibilities- Develop and maintain strong, lasting relationships with clients in the energy sector.
- Serve as the primary point of contact for client inquiries, customer concerns, and feedback.
- Take ownership for revenue, profit/loss, and growth targets for assigned client accounts.
- Identify upselling, cross-selling, and contract renewal opportunities, improving the value of SoftwareOne's offerings for clients.
- Supervise the progress of solution delivery, ensuring client expectations are met or exceeded.
- Proactively identify and address any obstacles or challenges that may arise during implementation.
- Efficiently leverage SoftwareOne's resources to respond to client inquiries, resolve issues, and deliver valuable services.
- Engage technical guides, consultants, and other relevant teams as needed to support client requirements.
- Continuously assess client accounts to identify expansion opportunities and enhance SoftwareOne's presence.
- Proactively identify areas for improvement and propose innovative solutions to meet clients' evolving needs.
- Supervise key performance indicators related to revenue, client satisfaction, and account growth.
- Prepare regular reports and updates for internal customers, highlighting achievements, challenges, and action plans.
- Proven experience as an Account Manager in the energy sector within IT.
- Management of accounts in IT service sales for the energy sector.
- Managed key accounts in the energy industry.
- Skills in managing and strengthening long-term relationships with key stakeholders in the energy sector, including utilities, oil companies, and renewable energy firms.
- Experience coordinating and delivering complex IT projects within agreed timelines and budgets, ensuring implemented solutions add value to the client.
- Competence in communicating clearly and effectively, both orally and in writing, at technical and commercial levels, across different levels of the organization.
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