Energy Sector Account Manager

hace 3 semanas

Bogotá, Bogotá D.E., Colombia Softwareone Deutschland Gmbh A tiempo completo

Why SoftwareOne? Success at SoftwareOne is not defined by what you do, but by what you deliver to our customers, to the business, and to the colleagues around you. Our employees are energetic, agile, and focused on delivering Customer Satisfaction and world-class results. Our leaders motivate and inspire their teams, providing a work environment that offers incredible levels of Employee Satisfaction. We are Humble. Our leaders operate with a high level of Discipline, but are able to work with Speed and manage change in a global economy. We are a leading global provider of end-to-end cloud and software technology solutions, headquartered in Switzerland. Our 8,700 employees support our approximately 65,000 customers in their digital transformation.

The Role

As an Account Manager in the Energy Sector, you will be responsible for developing and maintaining strong, lasting relationships with clients, understanding their needs, challenges, and objectives. You will serve as the primary point of contact for client inquiries, customer concerns, and feedback. You will take ownership for revenue, profit/loss, and growth targets for assigned client accounts.

Key Responsibilities

* Develop and maintain strong relationships with clients in the Energy Sector
* Serve as the primary point of contact for client inquiries and feedback
* Take ownership for revenue, profit/loss, and growth targets for assigned client accounts
* Identify upselling, cross-selling, and contract renewal opportunities
* Supervise the progress of solution delivery, ensuring client expectations are met or exceeded
* Proactively identify and address any obstacles or challenges that may arise during implementation
* Efficiently leverage SoftwareOne's resources to respond to client inquiries, resolve issues, and deliver valuable services
* Engage technical guides, consultants, and other relevant teams as needed to support client requirements
* Continuously assess client accounts to identify expansion opportunities and enhance SoftwareOne's presence
* Proactively identify areas for improvement and propose innovative solutions to meet clients' evolving needs
* Supervise key performance indicators related to revenue, client satisfaction, and account growth
* Prepare regular reports and updates for internal customers, highlighting achievements, challenges, and action plans

What We Need to See from You

* Proven experience as an Account Manager in the Energy Sector within IT
* Management of accounts in IT service sales for the Energy Sector
* Managed key accounts in the Energy Industry
* Skills in managing and strengthening long-term relationships with key stakeholders in the Energy Sector, including utilities, oil companies, and renewable energy firms
* Experience coordinating and delivering complex IT projects within agreed timelines and budgets, ensuring implemented solutions add value to the client
* Competence in communicating clearly and effectively, both orally and in writing, at technical and commercial levels, across different levels of the organization

Benefits

* Direct and indefinite-term employment
* Health policy
* Payment of 100% disability and sick-leave benefits
* Access to ReferOne: a referral program that gives you the opportunity to earn a financial incentive by referring a friend or acquaintance to our company
* You will be part of one of the most driven Employee Funds in the industry where you will have access to savings, credits, and special agreements with allied brands
* Accompaniment for your English language learning
* Spaces for leisure, celebrations, and recreation for your physical and mental health
* Days off for wedding, and graduation days

SoftwareOne is an Equal Opportunities Employer

We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.

Accommodations

SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, please email us. We will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.

Job Function

Sales

Accommodations

SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, please email us. We will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.

Job Function

Sales

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