Senior Customer Experience Specialist

hace 4 semanas


Medellín, Antioquia, Colombia Solvo S.A.S A tiempo completo

Overview
Solvo S.A.S is a dynamic and supportive work environment dedicated to providing exceptional customer service.

Salary
Competitive remuneration of $12,000 per year.

Job Description

We are seeking highly enthusiastic individuals to join our team as Senior Customer Experience Specialists. As a front line of support, you will play a crucial role in delivering top-quality service to our clients, while contributing to a positive and high-performing work environment.

Responsibilities

  • Respond to client inquiries in a timely and professional manner, ensuring accuracy and attention to detail.
  • Maintain a high rate of client retention by delivering superior customer service and addressing client inquiries effectively.
  • Conduct research and resolve client inquiries, providing prompt and accurate solutions.
  • Audit and address complex issues for clients and participants, following standard operating procedures.
  • Participate in training programs to enhance your knowledge and skills, enabling you to deliver exceptional support.

Required Skills and Qualifications
High School Diploma required.

Benefits

  • Indefinite term contract
  • Weekends OFF


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