Customer Experience Ambassador
hace 1 mes
About Us
Puulse Marketing is a dynamic marketing firm seeking an exceptional Sales Activator / Customer Service Specialist to join our team.
Job Summary
We are looking for a friendly, approachable, and composed sales professional to engage with potential new customers, understand their needs, and recommend suitable products or services. The ideal candidate will be responsible for providing excellent customer service, answering inquiries, resolving issues, and ensuring customer satisfaction.
About the Role
This role involves interacting with clients on video calls to integrate software with social media profiles and CRMs. You will provide product overviews, highlighting key benefits and features, and create a warm and welcoming atmosphere during introductory calls. Additionally, you will act as a liaison between the sales team and clients to optimize sales strategies and improve customer conversion rates.
Responsibilities:
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