Senior Loan Operations Specialist

hace 6 días


Medellín, Antioquia, Colombia Procesosbilingues A tiempo completo

We are a lender enterprise operating in the USA and LATAM, seeking a highly skilled Loan Processor & opener to join our team. This is a hybrid position with a strong focus on customer satisfaction and teamwork.

**Job Overview**

As a Senior Loan Operations Specialist, you will be responsible for requesting and analyzing initial documents for credit applications, following up on customer requirements, and including information in our system. You will also request information from third-party companies involved in the transaction, track leads, and turn them into files. Your ability to work closely with customers, loan officers, and internal and external partners will be essential in providing a high level of service.

**Key Responsibilities**

  • Request and analyze initial documents for credit applications
  • Follow up on customer requirements and include information in our system
  • Request information from third-party companies involved in the transaction
  • Track leads and turn them into files
  • Work closely with customers, loan officers, and internal and external partners

**Requirements**

To succeed in this role, you will need:

  • Bachelor's degree (or equivalent experience)
  • Advanced skills in verbal and written communication
  • Good interpersonal and customer service skills
  • Preferably experience in banking or finance customer service
  • Ability to work with strict deadlines and manage time effectively

**Benefits**

We offer a competitive salary of $700/month, along with continuing training and development opportunities. Our team is dedicated to providing exceptional service to our customers, and we are looking for someone who shares our commitment to excellence.

**Location**

This role is based in Medellin, Colombia, and requires a strong understanding of the local market and culture. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply.



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