Operations Director

hace 5 días


Cartagena de Indias, Bolívar, Colombia Accor Hotels A tiempo completo

Company Overview

Sofitel Legend Cartagena, Colombia is a renowned luxury hotel that offers a unique opportunity for professional growth and development. As part of the Accor Hotels group, we pride ourselves on delivering exceptional guest experiences and fostering a collaborative work environment.

Salary

The estimated annual salary for this position is $120,000 to $150,000, depending on experience and qualifications.

Job Description

As the Operations Director, you will play a pivotal role in steering daily operations towards peak financial performance, guest satisfaction, and colleague engagement. Your responsibilities will include:

  • Reporting directly to the Vice President of Operations
  • Leading a team of professionals to achieve strategic goals and objectives
  • Maintaining high standards of quality and customer service
  • Developing and implementing operational strategies to enhance efficiency and productivity

Required Skills and Qualifications

To be successful in this role, you must possess:

  • Proven leadership experience in luxury hotel management, with at least five years in a similar role
  • Excellent interpersonal and communication skills, with a demonstrated ability to build strong relationships with guests, owners, and team members
  • Fluency in English, with Spanish desirable
  • A strong understanding of the local market, including prior experience in Latin American, Caribbean, or South American regions

Benefits

This role offers a comprehensive benefits package, including:

  • Local Contract
  • Competitive salary and bonus structure
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment


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