Catering Event Sales Specialist
hace 1 día
About Four Seasons:
Four Seasons Hotels and Resorts is a company that values its people and aims to provide exceptional guest experiences. To achieve this, we focus on creating a world-class employee experience and culture. Our team members around the world strive to treat everyone they meet with genuine heart and respect.
About the Role:
The Catering Event Sales Specialist will be responsible for securing and servicing Event Sales business from the Social and Corporate Market, through active and effective promotion, solicitation, and prospecting. This role will require maintaining Four Seasons Standards and maximizing revenue/profit potential.
Responsibilities:
- Actively solicit new business and respond to inquiries with the intention of confirming profitable catering business and achieving Quarterly Sales Goals.
- Conduct property tours and entertain planners of meetings, social events, and weddings.
- Plan and/or attend and/or participate in meetings with hotel staff and clients, including but not exclusive to: Morning Operations Briefing, Morning Event Sales Briefing, Resume Meeting, Banquet Event Order Meeting, Sales Meeting, Pre-Convention Meetings, Bi-Monthly Board of Operations, Menu Tastings, and Planning Visits.
- Coordinate the sales efforts between sales department and event sales to ensure proper utilization of function space to yield maximum revenues.
- Finalize the requirements of confirmed bookings while maximizing revenue potential through up selling and ensuring effective communication both written (Resumes, BEO, Daily Reports) and personal contact with all departments for the success of the event. Ensure accuracy of Banquet Checks and provide bill review on completion of program or event. Prepare a monthly booking report.
- Keep Director of Sales promptly and fully informed of all problems or unusual matter so prompt corrective action can be taken where appropriate.
- Supervise the execution of banquet events. Review all function space with banquet manager and when required head house attendant. Ensure satisfaction of client at the outset of all events.
- Respond to the crisis management plan to any resort emergency or safety situation.
- Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers and planning committee.
Requirements:
- College Education preferred.
- 3-5 years previous catering sales experience, minimum 3 years of Wedding Sales & servicing.
- Excellent reading, writing, and oral proficiency in the English and Spanish language.
- Strong selling and interpersonal skills.
- High level of creativity.
- High level of attention to detail.
- Ability to handle multiple tasks and make decisions in a fast-paced client-driven environment.
- Ability to work long and irregular hours, weekends, and evenings.
What We Offer:
• Competitive Salary, wages, and a comprehensive benefits package. • Excellent Training and Development opportunities. • Complimentary Accommodation at other Four Seasons Hotels and Resorts. • Complimentary Dry Cleaning for Employee Uniforms. • Complimentary Employee Meals.
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