Implementation Support Specialist

hace 1 semana


Medellín, Antioquia, Colombia Neostella A tiempo completo
Implementation Support Specialist

At Neostella, we're dedicated to delivering cutting-edge solutions that meet the unique needs of our clients' businesses. As an Implementation Support Specialist, you'll play a crucial role in helping our team members excel in their roles.

Key Responsibilities:
  • Collaborate with Implementation Specialists to build project templates, reports, and integrations.
  • Perform Filevine customization in real-time during meetings.
  • Use your experience across clients to provide suggestions for template solutions.
  • Complete individual tasks assigned by the Specialist and manager.
  • Build and customize project templates, including section layout, task flow, and deadline chain creation.
  • Develop and customize platforms related to Filevine.
Requirements:
  • Easily understand English-language task direction without formal documentation.
  • Quickly understand unfamiliar systems to draw parallels to Filevine.
  • Good English language oral and written communication skills.
  • Software implementation experience.
  • Software integrations experience.
  • Ability to complete tasks assigned at a quick and accurate pace.
  • Collaboration and communication of task status.
  • Experience using Filevine is preferred.
  • Experience with Work Relay is preferred.
  • Experience with Merge Fields is preferred.
  • Experience in an administrative role in a law firm or legal department is preferred.
Benefits:

You'll enjoy an undefined contract, a fast-growing career path, pre-paid health insurance coverage, flexible work arrangements, and opportunities to improve your English skills.

  • All resumes and application answers must be in English.


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