Inbound Support Specialist

hace 4 semanas


Medellín, Antioquia, Colombia CloudHire A tiempo completo
Job Title: Inbound Support Specialist

We are seeking a highly skilled and detail-oriented Inbound Support Specialist to join our CloudHire team. This role will play a crucial part in supporting our eCommerce websites and other warehouse channels.

Key Responsibilities:
  • Create digital packing slips in our warehouse management system
  • Solve Stocking PO tickets as assigned
  • Send email communication to vendors as needed
  • Make outbound phone calls to vendors as needed
  • Utilize knowledge of automotive products and review product condition
Requirements:
  • Strong written and verbal communication skills
  • Detail-oriented with a high level of attention to detail
  • Ability to learn and follow processes
  • Ability to work in a fast-paced environment with tight deadlines and shifting priorities
  • Active listener and good team collaborator
  • Basic Microsoft Excel skills
  • PC proficient
  • Prior inbound/outbound phone call experience preferred
Technical Requirements:
  • Ability to attend daily virtual meetings with our US-based team with video and audio capability
  • High-speed internet connection
Benefits:
  • Competitive salary
  • 100% Remote / Work From Home
  • Training & Development
  • Performance Bonus


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