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Implementation Support Specialist

hace 1 mes

Medellín, Antioquia, Colombia Neostella A tiempo completo

Job Summary

At Neostella, we are seeking a highly skilled Implementation Support Specialist to join our team. As an Implementation Support Specialist, you will be responsible for assisting multiple Implementation Specialists with client implementations of Filevine. This is a unique opportunity to work with cutting-edge technologies and deliver solutions that meet the unique needs of our clients' business.

Key Responsibilities

  • Perform Filevine customization in real-time during meetings, when relevant.
  • Use your experience across clients to provide suggestions for template solutions.
  • Complete individual tasks, as assigned and within determined deadlines.
  • Build and/or customize project templates in Filevine, including section layout, task flow, and deadline chain creation, report building, and/or conversion of document generation templates into Filevine-compatible templates.
  • Build and/or customize platforms related to Filevine (Lead Docket, Outlaw, etc.).

Requirements
  • Easily understand English-language task direction without formal documentation.
  • Quickly understand unfamiliar systems to draw parallels to Filevine.
  • Good English language oral and written communication skills.
  • Software implementation experience.
  • Software integrations experience.
  • Ability to complete tasks assigned at a quick and accurate pace.
  • Collaboration and communication of status of tasks.
  • Experience using Filevine is preferred.
  • Experience with Work Relay is preferred.
  • Experience with Merge Fields is preferred.
  • Experience in an administrative role in a law firm or legal department is preferred.

Benefits
  • You will have an undefined contract, a fast and deep growing career path, pre-paid health insurance coverage with Sura for you and one additional member of your family, flex time, flexibility to work from home or in the office, yearly ophthalmological health bonus, and the opportunity to improve your English skills by working side-by-side with international teams and projects, apart from fully personalized English classes, and more.

What We Offer
  • A unique opportunity to work with cutting-edge technologies.
  • A fast and deep growing career path.
  • Pre-paid health insurance coverage with Sura for you and one additional member of your family.
  • Flex time and flexibility to work from home or in the office.
  • Yearly ophthalmological health bonus.
  • The opportunity to improve your English skills by working side-by-side with international teams and projects, apart from fully personalized English classes, and more.

How to Apply
  • All resumes and application answers must be in English.


Job Type

Full-time

Location

Remote (with flexibility to work from home or in the office)

Job Category

Implementation Support