Senior Sales Specialist
hace 1 mes
Unlock your potential and take the first step towards a rewarding career with TDCX Group. As a Senior Sales Specialist, you will be responsible for generating sales and marketing qualified leads from marketing events/campaigns in assigned customer segments and/or geographic territories.
Key Responsibilities:- Call, qualify, and convert marketing leads from market penetration campaigns/events within Service Level Agreements (SLA).
- Execute strategies to achieve objectives and activity metrics, and contribute input to the execution success.
- Generate hot, warm, and cold leads and hand them over to sales and channel teams.
- Own a leads call plan list of marketing leads in CRM to qualify and aggressively review call plans and call/social activities to uncover leads opportunities.
- Maintain awareness of market conditions and competitors' products and promotions, and keep up-to-date on knowledge of the company.
- Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any field.
- Preferable with 2 years of working experience in the related field is required for this position, however, fresh graduates are encouraged to apply.
- Strong time management skills and motivation to exceed expectations.
- Good knowledge in technology sector, i.e., IT hardware and/or software.
- Must be a strong communicator, with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar, and articulation).
- Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones.
- Excellent verbal and written communication skills in English and the language of supporting market.
TDCX Group provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.
TDCX Group helps clients, including many of the world's best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint.
We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.
From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX Group.
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