Nda, Fin Tech Payment Operations Manager

hace 6 meses


Colombia SD Solutions A tiempo completo

On behalf of **NDA Company (Fin Tech)**, SD Solutions is looking for a talented **Payment Operations Manager** to step onto a fintech unicorn rocketship
- SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer._

**Responsibilities**:

- Managing, training and mentoring a team of Payment Operations specialists, serving as an escalation point for complex issues.
- Be a domain expert focal point for queries coming from different departments in the organization.
- Hands-on monitoring and verifying the smooth operation of the Tipalti payments platform.
- Interacting with Tipalti's partners to troubleshoot and resolve operational issues in a timely fashion.
- Working with Tipalti's engineering team to troubleshoot and resolve operational issues in a timely fashion.
- Sharing product feedback with Tipalti's Product and R&D teams to continuously improve the quality and efficiency of the Tipalti global payments platform.

**Requirements**:

- Bachelor's Degree in Economics, Business Administration, Finance or equivalent that demonstrates quantitative and analytical orientation.
- ** 4+ years** of hands-on experience in supporting SaaS customers. Team leader or manager experience - Preferred
- Detail oriented and well organized.
- A can-do and curious attitude: you should be prepared to operate autonomously, pursue the right answers and be committed to continuously building your own skill set.
- Passionate for customer service and helping others.
- Excellent communications skills - written and oral.
- Excellent creative thinking and problem-solving skills.
- Able to work in a fast-paced, deadline-driven environment.

**Advantages**:

- Experience with payment systems, banking systems and/or working at a Fintech company - an advantage.

**About the company**:
It is a global payables automation platform that provides a cloud solution to scale and automate global payables operations. The startup has already raised $565M funding.



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