Sales Operations Manager

hace 2 semanas

Bogotá, Bogotá D.E., Colombia PlacidWay A tiempo completo
We're looking for a proactive Sales Operations Manager to lead our Customer Care and Operations Team. This role combines effective sales management with operational efficiency, driving both customer satisfaction and significant revenue growth.

Core Responsibilities:

1.

Lead Daily Operations:
Guide the sales team in their daily tasks, ensuring they have the necessary tools and support to succeed, focusing on modern sales techniques and customer relationship management

2.

Manage Sales Representatives:
Manage daily sales team assignments such as lead distribution, sales pipeline management, proactive problem resolution, among other functions.

3.

Drive Sales from High-Volume Leads:
Actively pursue sales opportunities from a large volume of leads in an outbound sales environment.

4.

Enhance Sales Techniques:
Provide ongoing training to the team on the latest sales strategies and tools to boost effectiveness.

5.

Develop and Implement Sales Strategies:
Create innovative approaches to meet and exceed sales targets.

6.

Ensure Customer Service Excellence:
Maintain high standards of customer service to improve customer retention, satisfaction, reviews and referrals.

7.

Analyze Sales Data and Market Trends:
Use analytics to steer the team towards effective strategies and identify growth opportunities.

8.

Optimize Sales Processes:
Streamline procedures to enhance team productivity and efficiency.

9.

Foster Team Collaboration:
Work closely with other departments to align sales strategies with broader company goals.

Key Requirements:

  • Bachelor's or master's degree.
  • Minimum of 5 years in sales leadership, with significant customer service management experience.
  • Proven success in achieving sales targets and driving customer service excellence.
  • Skilled in training and developing sales teams.
  • Proficient in CRM software and sales analytics tools.


This role is designed for a visionary leader passionate about creating an environment where customer satisfaction and team success are paramount.

If you are committed to elevating customer service standards and driving revenue growth through effective sales management, we would love to hear from you.

What we offer

  • Progressive salary increases based on performance.
  • Access to paid time off (PTO) for a healthy worklife balance.
  • Quarterly commission program with a 6% uncapped ceiling, recognizing your effort and dedication.
  • Additional perks, including integration events and bonuses for exceptional performance.
  • Professional growth opportunities in the rapidly evolving technology industry, within one of the leading companies in medical tourism.
  • Team Performance Bonuses. Apart from individual contributions, include bonuses tied to the overall performance of the sales and customer service team
  • Annual Performance Bonus. Offer an annual bonus based on meeting or exceeding predefined annual sales and operational goals

Application Question(s):

  • Please describe an operational strategy you have developed to increase the revenue of companies you have worked with.
  • What is your total experience duration within the technology sector?
  • In which industry have you gained the most experience in the past four years?
  • How many years of managerial experience do you have in sales and customer service?
  • On a scale of 1 to 10, how would you rate your ability to understand and adapt to new technologies?
  • Do you have experience in online sales using CRM systems?
  • Which countries have your clients been from?

Experience:

  • Sales B2C: 8 years (required)

Language:

  • English (required)

  • Sales Operations Manager

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia LatamCent A tiempo completo

    ABOUT THE ROLE We are seeking a dynamic and detail-oriented Sales Operations Manager to join our team. As a Sales Operations Manager, you will play a crucial role in supporting our sales development teams to drive sales opportunities for our clients. You will manage multiple client accounts from a sales operations perspective. Key ResponsibilitiesEnsure...

  • Sales Operations Manager Psp

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Kushki A tiempo completo

    Kushki es una plataforma que permite a los comercios aceptar pagos por canales digitales y físicos, centralizando la información y mejorando la experiência para los clientes. Nuestra misión es conectar Latinoamérica con pagosEn Kushki estamos creciendo de manera acelerada. Nuestra misión es conectar Latinoamérica con pagosSALES OPERATIONS MANAGER...

  • Sales Data Operations Manager

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia FPS A tiempo completo

    Hey We are looking for a data driven and sales analystYou will play a crucial role in supporting and optimizing the sales processes within our organization.Here's an overview of the key responsibilities and required skills for this position:Sales Data Management and Analysis: Collecting, organizing, and analyzing sales data to provide actionable insights....

  • Sales Operations Manager

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia PayU A tiempo completo

    About PayUPayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our merchants and millions of consumers.As a leading online...

  • Operations Manager

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Sagan A tiempo completo

    Job Title: Operations Manager-LATAMLocation: Remote (EST Time zone)Work Schedule: Monday to Friday, 8:00 AM to 6:00 PM EST.Additional Availability: Occasional Saturdays required to oversee field operations and support sales representatives. Friday PM is light Job description: We are seeking an energetic Operations Manager who thrives in a fast-paced,...

  • Demand Operations Manager

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Anthology, Inc. A tiempo completo

    Demand Operations ManagerRemote - Colombia*ONLY CVs SUBMITTED IN ENGLISH WILL BE CONSIDERED*The Opportunity:Anthology offers the largest EdTech ecosystem on a global scale, supporting over 150 million users in 80 countries. Our mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators can...

  • Demand Operations Manager

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Anthology Inc A tiempo completo

    Description Demand Operations Manager Remote - Colombia *ONLY CVs SUBMITTED IN ENGLISH WILL BE CONSIDERED* The Opportunity: Anthology offers the largest EdTech ecosystem on a global scale, supporting over 150 million users in 80 countries. Our mission is to provide dynamic, data-informed experiences to the global education community so that learners...

  • Operations Manager

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Subway A tiempo completo

    We are Subway Headquarters A dedicated team of professionals supporting thousands of franchisees around the globe. The Operations Manager will manage the Local Restaurant Operations team. This person will provide strategic guidance and direct the Restaurant Operations team in the on-time implementation of tasks and projects that directly impact...

  • Operations Manager

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia BCD Travel Corporate A tiempo completo

    Senior Operations ManagerThe Senior Manager - Operations is responsible for the overall management and performance of a large travel operation or multiple operations including operational performance, client servicing and retention, employee management and budgetary and cost management. This person ensures all operational goals are met consistently.This...

  • Sales Operations Specialist Latam

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Acronis A tiempo completo

    Acronis is a world leader in cyber protection—empowering people with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are in an exciting phase of rapid-growth and expansion and looking for a Sales Operations Specialist LATAM who is ready to join us in creating a #CyberFit...

  • Sales Operations Analyst, I

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Zebra Technologies A tiempo completo

    Remote Work: HybridOverview:The role of the Sales Operations Analyst will be to ensure management's ability to make sound, fact-based decisions. The primary responsibilities of the role are to manage existing reports and build custom reports as requested for the assigned functional area. Works with sales to gather report requirements and deliver desired...

  • Senior Sales Manager

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Talent Mapping A tiempo completo

    Acerca del puesto Senior Sales Manager:Buscamos Senior Sales Manager para compañía multinacional francesa. Su objetivo principal será desarrollar el sector público, con uno de sus productos principales enfocado en AI & Big Data.Compensación:Atractivo paquete salarial

  • Manager, Ad Sales

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Sony Pictures A tiempo completo

    Sony Pictures Entertainment (SPE) is a subsidiary of Tokyo-based Sony Corporation. SPE's global operations encompass motion picture production, acquisition, and distribution; television production, acquisition, and distribution; television networks; digital content creation and distribution; operation of studio facilities; and development of new...

  • Manager, Ad Sales

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Sony Pictures Entertainment, Inc. A tiempo completo

    Sony Pictures Entertainment (SPE) is a subsidiary of Tokyo-based Sony Corporation. SPE's global operations encompass motion picture production, acquisition, and distribution; television production, acquisition, and distribution; television networks; digital content creation and distribution; operation of studio facilities; and development of new...

  • Technical Account Manager

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Radware Bot Manager A tiempo completo

    Technical Account Manager S)The Technical Account Manager will be responsible for the customers in North America and their activities related to the managed services. The technical account manager will represent the customer inside Radware and will act as the focal point and escalation manager. This position will work in front of customers to lead Radware's...

  • Technical Sales Manager

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia W. R. Grace & Co. A tiempo completo

    Grace is seeking a Technical Sales Manager to join our Sales team This role reports to the Regional Sales Director. This position may be based in Brazil, Colombia or Mexico.- The Technical Sales Manager will manage a portfolio of Refining Technology accounts with greater than $10M in ongoing sales and $15M in potential sales. Potential to manage one National...

  • Sr. Sales Rep, Disty Sales

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Epson America, Inc A tiempo completo

    Responsible for: Administrates, develops and controls the assigned accounts, assuring the availability of critical product on specific times with the wholesalers, resellers (when applicable) and their subsidiaries, through periodical visits, training and brand promotion. As the detection of projects and business opportunities with new clients. Collaborates...

  • Sales Operations Analyst, Ii

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Zebra Technologies A tiempo completo

    Remote Work: HybridOverview:At Zebra, we extend the edge of possibility by shaping the future of work on the front line—reinventing how businesses run and moving society forward.We are a community of changemakers, innovators and doers who come together to deliver a performance edge to the front line of business. We develop new technologies and create new...

  • Sales Operations Analyst

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Full Potential Solutions A tiempo completo

    OverviewFull Potential Solutions (FPS) is a top-notch outsourcing company based in Boston, MA, with offices in Kansas City, MO; Manila and Davao, Philippines; Chennai and Pune, India and Bogota, Colombia. We strive to recruit the finest talents, implement top-notch processes, and utilize cutting-edge technology to provide comprehensive solutions for our...

  • Sales Operations, Ssr

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Globant A tiempo completo

    We are a digitally native technology services company where innovation, design and engineering meet scale. We use some of the latest technologies in the digital and cognitive field to empower organizations in every aspect.Right now, we are looking for a Sales Operations Analyst to join our team at GlobantIn this role, you will work closely with the Sales...