Operations Manager

hace 2 semanas

Bogotá, Bogotá D.E., Colombia Sagan A tiempo completo

Job Title: Operations Manager-LATAM
Location: Remote (EST Time zone)
Work Schedule: Monday to Friday, 8:00 AM to 6:00 PM EST.

Additional Availability: Occasional Saturdays required to oversee field operations and support sales representatives. Friday PM is light

Job description:

We are seeking an energetic Operations Manager who thrives in a fast-paced, non-traditional work environment. This role requires a unique blend of mental agility, proactive problem-solving, and a deep understanding of the roofing business. You will be responsible for scheduling, dispatching, and overall management of day-to-day operations, ensuring that our projects run smoothly and efficiently.

Key Responsibilities:

  • Manage and optimize daily operations, including scheduling roofers and dispatching teams to various job sites.
  • Ensure operational efficiency and effectiveness by overseeing CRM management and leveraging data for decision-making.
  • Collaborate closely with all team members to foster a positive, energetic work environment that encourages continuous improvement and innovation.
  • Develop and maintain a detailed project schedule which includes administrative tasks and all sites being worked on.
  • Respond quickly to changes in the business environment or project requirements, demonstrating flexibility and a capacity to tackle challenges head-on.
  • Provide leadership and support to a small, tightly-knit team, guiding the company through rapid growth phases.
  • Maintain high levels of discipline and organization to manage multiple projects and responsibilities simultaneously.

Requirements:

  • Proven experience as an Operations Manager, ideally within the roofing or a related industry.
  • Strong organizational and leadership abilities.
  • Excellent communication and interpersonal skills, with a knack for proactive problem-solving.
  • Tech-savvy with experience managing CRMs and comfortable with numerical data.
  • Ability to work flexible hours in a fast-paced environment, not limited to the traditional 9-5.
  • Highly collaborative spirit and the discipline to handle multiple tasks in a fast-growing company setting.
  • Quantitatively inclined, with a strong aptitude for analyzing data and generating actionable insights from numbers.

Desirable Traits:

  • Energetic and eager to tackle new projects and ideas.
  • Proactive and mentally agile, able to anticipate and address issues before they develop.
  • Organized and disciplined, with a focus on efficiency and time management.

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