Head of Operations
Encontrado en: beBee S CO - hace 4 semanas
SuperApp de movilidad enfocada en digitalizar pagos alrededor de este ecosistema está en búsqueda de su Head of Operations - COO en Bogotá, con experiencia previa en roles de operaciones dentro del sector fintech, preferiblemente en el área de pagos.
¿Por qué aplicar a esta posición?
Reportando directamente a los Fundadores, sus principales responsabilidades serán
¿Qué harás en esta posición?
Supervisar y coordinar los procesos operativos relacionados con la conciliación y la gestión comercial en el entorno de pagos dentro del ecosistema de movilidad. Desarrollar y mantener relaciones operativas con proveedores, socios comerciales y clientes, asegurando una comunicación fluida y eficaz. Implementar estrategias para optimizar los procesos operativos, asegurando la eficiencia y el cumplimiento de los estándares de servicio. Analizar y gestionar la información generada por los operadores, incluidos niveles de servicio, tiempos de servicio y productos disponibles, convirtiendo estos datos en insights accionables.Colaborar estrechamente con el equipo de producto para garantizar una integración efectiva de las operaciones con las soluciones tecnológicas ofrecidas. Dirigir al equipo de operaciones, proporcionando liderazgo y orientación para alcanzar los objetivos establecidos.
Para lograr cumplir a cabalidad con la posición, es muy importante que cuentes con estas características:
¿Qué deberías tener previamente?
Conocimiento profundo del ecosistema de pagos y movilidad, así como de los procesos de conciliación y gestión comercial.Habilidad para gestionar relaciones comerciales y colaborar con diferentes actores dentro del ecosistema, incluidos operadores, comerciantes y aliados estratégicos.Capacidad para analizar datos operativos y convertirlos en acciones concretas para mejorar la eficiencia y la calidad del servicio.Experiencia en liderazgo de equipos y habilidades demostradas para motivar y guiar a los miembros del equipo hacia el logro de objetivos comunes.Para incentivarte y puedas cumplir con tu trabajo, nuestro cliente organizó un atractivo paquete salarial que cuenta con lo siguiente:
¿Qué recibirás por parte de ellos?
Salario competitivo Contrato IndefinidoOportunidades para el desarrollo profesional y el crecimiento.Posición presencial en BogotáÚnete a un entorno de trabajo dinámico y colaborativo en la vanguardia de la innovación tecnológica.
Envía tu CV y embárcate en este emocionante proceso que podría cambiarte la vida
Un abrazo,
T-mapp Team
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