Data Operations Lead
hace 2 semanas
The Offer
- Leadership Role
- Work within a company with a solid track record of success
- Flexible working options
The Job
CORE RESPONSIBILITIES
- Data Operations Specialist core responsibilities include:
- Deliver data validation and stewardship for data sets in scope.
- Deliver reporting and analytics to Commercial Operations colleagues.
- Deliver data extractions from multiples databases.
- Deliver calculation, attainment, monthly data upload, validations and reporting of Field Force Incentives.
- Manage and administer in scope Field Force & marketing related applications e.g. SFA, promotional materials.
- Deliver self-service technical configuration of Field Force related applications.
- Propose and deliver solutions and ideas for any problems and issues faced.
- Prioritize requests and manage workload according to plan.
- Follow SLA & guidelines and timeline established for the team.
- Deliver high quality for any activities in scope.
- Propose continuous improvement of processes in scope.
- Develop Subject Matter Expertise for one or more data process in scope.
The Profile
Most critical technical competencies or capabilities
- Preferably 1 year + experience in service delivery or shared service delivery.
- Service oriented/Customer service mindset.
- Excellent IT literacy/knowledge required (technology savvy).
- Experience in commercial system administration.
- Preferable knowledge in CRM & commercial tools such as Salesforce.com, Cegedim-MI, Veeva Vault, etc.
- Advanced Excel skills (working with formulas, parameters).
- Experience in data stewardship, reporting and analytics delivery
- Background in pharmaceutical market preferable though not essential.
- Self-motivated.
- High level of independent and service oriented working attitude.
- Able to demonstrate strong analytical and quantitative skills.
- Able to fact-based challenge and detail oriented.
- Good communication and interpersonal skills.
- Good team player.
- Understanding of cultural differences and desire to work in a multicultural environment.
- Fluency in both written and verbal English to effectively liaise with the Stakeholders of the region.
Education:
- Bachelors required.
Preferred Discipline(s):
- Analytics, Operations Management, Consulting, IT, Science, Sales, Commercial
- Preferred Certification(s): Change Management, Business Process Mapping and Project Management Certifications preferred.
The Employer
Our client believe in cutting through the noise of short-lived technology trends and providing our clients with robust, sustainable solutions that create tangible results for their end-users.
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