Leasing Lead Specialist

hace 2 meses


Bogotá, Colombia Outwork Staffing A tiempo completo

Location: Fully Remote

Schedule: 9AM - 5PM EST

Salary: 2200 - 2500 USD/month

*This role is exclusively available to candidates from Latin America. Please submit your resume in English.*

A dynamic and forward-thinking real estate company that owns and manages approximately 7500 apartment homes across diverse cities in Colorado, Utah, Kansas, Missouri, Florida, and Arizona is looking for a Leasing Lead Specialist. In this role, you will become a key player in the leasing operations. Based in the Philippines, this role is pivotal in managing incoming leads, engaging prospects effectively, and facilitating the conversion of inquiries into leases.

Responsibilities:

  • Efficiently manage incoming leasing inquiries via email, phone, text, and chat.
  • Develop strong relationships with prospects to identify their needs and housing preferences.
  • Match prospects with suitable apartment options, offering alternatives as necessary.
  • Schedule and coordinate both virtual and onsite property tours.
  • Ensure properties are prepared and presentable for scheduled tours.
  • Achieve monthly targets for converting leads to appointments.
  • Utilize Funnel software to track and manage lead interactions.
  • Deliver outstanding customer service throughout the leasing process.
  • Proactively follow up with prospects to secure appointments and facilitate leasing applications.
  • Collaborate with prospects to ensure smooth application and leasing transactions.

Goals:

  • Convert leads into scheduled appointments at the property to facilitate a quality leasing experience.
  • Achieve key performance indicators for lead management.
  • Collaborate with onsite teams to enhance the leasing experience.

Requirements

  • Excellent communication skills in English, both written and verbal.
  • Proficient in sales with the ability to close deals.
  • Strong problem-solving abilities and teamwork skills.
  • High ethical standards and professionalism.
  • Reliable attendance and punctuality.
  • Effective planning and organization.
  • Committed to customer service excellence.
  • Innovative and proactive in improving processes.

Qualifications:

  • Senior level position requiring 3-5 years of experience in leasing or sales.
  • Experience in real estate is a significant advantage.

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