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Lead Credit Specialist
hace 2 meses
Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.
The Smith+Nephew's Lead Credit Specialist, Latam & Canadá will be a professional responsable for demonstrates experience in analysing financial data, drawing sound conclusions, and developing proposals/solutions and will report to a global Leader directly.
What will you be doing?
Devise and manage operation of the Credit Management and Collections Strategy Develop and review credit management Standard Operating Procedures for market Ownership of financial controls for Customer Master DataControl for PR, MX, BR, and CO (incl. DOA approvals) Operation and maintenance of the Global Credit Management timetable of activities – including execution of key financial controls Minimise DSO, Aging and write off of debt Manage customer credit limits in accordance with the Business Unit Strategy, ensuring sign off in alignment with Delegated Authority Matrix (DAM). Proactively monitor customer credit limit headroom to minimise blocked orders. Ensure appropriate reporting in place for teams to proactively monitor credit worthiness (AR ageing, credit limit headroom) and determine actions where there are changes in status that may impact DSO Set the Business Unit rules and monitor compliance for the approval or Order Releases in accordance with the S&N Delegation of Authority Matrix. Embed rules within the system workflows, if not possible, design a compliant and efficient manual workflow approval process. Manage SNOW requests timeously Utilisation of internal programmes and systems to prepare accurate reporting (Power BI, GETPAID, SAP, Protheus etc.) Work with Collections Team Leads and Finance Operation Controller/Business Partner to monitor monthly collections targets in line with a standard framework Work with Collections Team Leads to ensure appropriate governance structures are in place for disputed customer balances which lead to alternative payment arrangements (e.g., Payment plans), transfer of aged debt into the legal process, write-offs of debt. Close cooperation with commercial teams and key distributor customers Liaise with management in other functions (Sales, Customer Service, Order management) to improve the end-to-end process and unblock / resolve long running disputes and identify their root causes Work with Collections Team Leads to review procedures and approve OTC SOPs to ensure timely payments while maintaining a high level of customer retention Work with Collections Team Leads to mentor and train Credit & Collections staff on market specifics and credit management group strategy and procedures. Work with Collections Team Leads to support AX functionality enhancements under continuous Improvement initiatives. Act as an escalation point for commercial, Customer Service and OTC teams Site visits / face-to-face contact with key customersWhat you will need
Public accountant (Professional card if a Public Accountant), Business administrator, Industrial engineer and/or similar. Specialization in Finance or similar will be considered as a plus A minimum of 5 years' experience in Credit Management and Collections. Demonstrates experience in analysing financial data, drawing sound conclusions, and developing proposals/solutions. Must have strong credit management experience, preferably in the healthcare sector Must be able to demonstrate past record of success in Order-To-Cash cycle deliverables Must be able to demonstrate knowledge of financial statements and key ratios relevant for credit risk analysis Preferred knowledge of Axapta/SAP FI/CO within order-to-cash space English fluency is requiredYou. Unlimited
We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.
Inclusion, Diversity and Equity- Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about on our website.
Other reasons why you will love it here
Your future: stock purchase program, referral bonus, subsidy in transport and food, recognition program.
Work/Life Balance: Extra days off, birthday off, voluntary hours.
Your Wellbeing: medical insurance, gym, health campaigns, employee assistance program, parental leave,
Flexibility : Hybrid work model (for more professional roles), flexible schedules.
Training: Training program, unlimited learning.
Extra perks: employees association, and more…
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