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Technical Application Specialist

hace 2 meses


Bogotá, Colombia Abbott A tiempo completo

Technical Support Specialist

Acerca de Abbott

Abbott es líder mundial en cuidado de la salud, que crea ciencia innovadora para mejorar la salud de las personas. Siempre estamos mirando hacia el futuro, anticipando cambios en la ciencia y la tecnología médica.

Trabajando en Abbott

En Abbott, puedes hacer un trabajo que importa, crecer y aprender, cuidar de ti mismo y de tu familia, ser verdaderamente quien eres y vivir una vida plena. Tendrás acceso a:

Desarrollo profesional con una empresa internacional donde podrás hacer crecer la carrera que sueñas. Una compania reconocida como mejor lugar para trabajar en docenas de países alrededor del mundo y nombrada una de las empresas más admiradas del mundo por Fortune. Una compania que es reconocida como una de las mejores companias grandes para trabajar, así como un mejor lugar para trabajar para la diversidad, las madres trabajadoras, mujeres ejecutivas y científicas.

La Oportunidad

Esta posición está ubicada en Bogotá en nuestra división de HIAC Core Lab.

Estamos potenciando la toma de decisiones médicas y económicas más inteligentes para ayudar a transformar la manera en que las personas manejan su salud en todas las etapas de la vida. Cada día, se realizan más de 10 millones de pruebas con los instrumentos de diagnóstico de Abbott, proporcionando resultados de laboratorio para millones de personas.


Que harás

Proporcionar soluciones efectivas y oportunas a los clientes. Capacitar al cliente en el uso correcto de los productos. Utilizar las herramientas disponibles por la compañía (informáticas y no informáticas ) para el manejo de quejas sobre los productos. Apoyar al cliente cuando requiera asesoría en los Procesos de Control de Calidad inherentes a los productos. tomar decisiones en el campo inherentes a sus responsabilidades. Además mantendrá comunicación abierta y oportuna con la Coordinación de asesoría y/o la Gerencia de Servicio a fin de mantener satisfechos a los clientes en la prestación del Servicio. Asegurar el correcto uso de los productos y equipos comercializados por Abbott Laboratories Colombia – División Diagnóstico con Soporte en entrenamiento y resolución de problemas. Brindar soporte Técnico en Aplicaciones para los clientes, Ingenieros y Fuerza de Ventas Aportar a la satisfacción de los clientes

Cualificaciones requeridas

Profesional Universitario en Bacteriología

Formación en procedimientos de verificación de métodos y garantía de calidad analítica.

Nivel de Inglés: Intermedio

Cualificaciones preferidas

Clínica Asistencial y correlación clínico-patológica en las áreas de Inmunoquímica y/o Hematología: 5 años

Análisis y solución de problemas de Control de Calidad del Laboratorio Clínico: 2 años

Analisis de Indicadores y experiencia en sistema de gestión de calidad 2 años

Experiencia práctica en la interacción con clientes: Preferida

Siga tus aspiraciones profesionales con Abbott para obtener diversas oportunidades con una empresa que puede ayudarte a construir tu futuro y vivir tu mejor vida. Abbott es un empleador de igualdad de oportunidades, comprometido con la diversidad de los empleados.