Empleos actuales relacionados con Technical Application Support Specialist - Bogotá, Bogotá D.E. - ConvaTec
-
Application Support Specialist
hace 4 días
Bogotá, Bogotá D.E., Colombia NielsenIQ A tiempo completoJob Title: Application Support SpecialistWe are seeking an experienced Application Support Specialist to join our team at NielsenIQ. As an Application Support Specialist, you will be responsible for providing dedicated Application Support focus for the Nielsen Label Insight IT Service, its internal applications, and ensuring that users of the proprietary...
-
Application Support Specialist
hace 3 semanas
Bogotá, Bogotá D.E., Colombia NielsenIQ A tiempo completoJob Title: Application Support AnalystAt NielsenIQ, we are seeking a highly skilled Application Support Analyst to join our team. As an Application Support Analyst, you will be responsible for providing dedicated Application Support focus for the Nielsen Label Insight IT Service, its internal applications, and ensuring that users of the proprietary...
-
Technical Support Specialist
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Endava Limited A tiempo completoJob SummaryEndava Limited is seeking a skilled Technical Support Specialist to join our team. As a key member of our IT department, you will be responsible for ensuring the smooth operation of our software applications.Key ResponsibilitiesApplication Management: Oversee the entire lifecycle of software applications, from deployment to maintenance and...
-
Application Support Specialist
hace 4 semanas
Bogotá, Bogotá D.E., Colombia ConvaTec A tiempo completoAbout the RoleWe are seeking a highly skilled Application Support Analyst to join our team at Convatec. As an Application Support Analyst, you will play a critical role in providing technical support and assistance to end-users across various business applications.Key ResponsibilitiesProvide 2nd level Application/System end-to-end support experience for the...
-
Technical Support Specialist
hace 11 horas
Bogotá, Bogotá D.E., Colombia Nielseniq A tiempo completoJob OverviewNielsenIQ is seeking a talented Application Support Analyst to join the Label Insight team.The successful candidate will provide dedicated Application Support for the Nielsen Label Insight IT Service, ensuring users can fulfill their duties efficiently.This is a technical role with elements of support and customer service, requiring analytical...
-
Application Support Specialist
hace 3 semanas
Bogotá, Bogotá D.E., Colombia NielsenIQ A tiempo completoJob Title: Application Support AnalystWe are seeking a highly skilled Application Support Analyst to join our team at NielsenIQ. As a key member of our IT department, you will be responsible for providing dedicated application support for our internal applications and ensuring that users can fulfill their duties efficiently.Key Responsibilities:Provide...
-
Technical Support Specialist
hace 1 semana
Bogotá, Bogotá D.E., Colombia Nielseniq A tiempo completoJob Title: Technical Support SpecialistJob Summary: We are seeking a highly skilled Technical Support Specialist to join our team at NielsenIQ. As a Technical Support Specialist, you will be responsible for providing technical support to our customers, troubleshooting and resolving technical issues, and collaborating with internal stakeholders to ensure...
-
Application Support Specialist
hace 1 semana
Bogotá, Bogotá D.E., Colombia ConvaTec A tiempo completoAbout the RoleConvatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions. We are seeking an Application Support Analyst to join our team, providing technical support and assistance to end-users across various business applications. As an Application Support Analyst, you will play a critical...
-
Technical Application Support Specialist
hace 3 días
Bogotá, Bogotá D.E., Colombia Nielseniq A tiempo completoCompany OverviewNielsenIQ is a world-leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth.In 2023, NielsenIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach.With a holistic retail read and the most comprehensive consumer...
-
Technical Support Specialist
hace 1 semana
Bogotá, Bogotá D.E., Colombia Quorum Software A tiempo completoJob Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Quorum Software. As a Technical Support Specialist, you will be responsible for providing top-notch support to our customers, ensuring their issues are resolved promptly and efficiently.Key Responsibilities:Provide technical...
-
Application Support Specialist
hace 2 semanas
Bogotá, Bogotá D.E., Colombia NielsenIQ A tiempo completoJob Title: Application Support AnalystAt NielsenIQ, we are seeking a highly motivated and talented Application Support Analyst to join our Label Insight team. As a key member of our team, you will provide dedicated application support for our internal applications and ensure that users can fulfill their duties efficiently.Key Responsibilities:Provide...
-
Technical Support Specialist
hace 1 semana
Bogotá, Bogotá D.E., Colombia SupportYourApp A tiempo completoTechnical Support SpecialistAre you passionate about technology and customer support? We're looking for a skilled Java developer to join our team as a Technical Support Specialist.As a Technical Support Specialist, you will be responsible for providing L2 support to customers, diagnosing and resolving complex technical issues, and developing and maintaining...
-
Technical Application Support Specialist
hace 2 semanas
Bogotá, Bogotá D.E., Colombia NielsenIQ A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Application Support professional to join our team at NielsenIQ. As a key member of our technology team, you will be responsible for providing technical support to our customers and prospects via a support ticketing system and within Service Level Agreements (SLAs).Key ResponsibilitiesProvide...
-
Application Support Specialist
hace 2 semanas
Bogotá, Bogotá D.E., Colombia NielsenIQ A tiempo completoJob DescriptionWe are seeking a highly motivated and talented Application Support Analyst to join our Label Insight team at NielsenIQ.The successful candidate will provide dedicated Application Support for the Nielsen Label Insight IT Service, its internal applications, and ensure that users of the proprietary applications can fulfill their duties while...
-
Technical Support Specialist
hace 1 semana
Bogotá, Bogotá D.E., Colombia CommScope A tiempo completoJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at CommScope. As a Technical Support Specialist, you will be responsible for providing technical support to customers, troubleshooting complex technical issues, and collaborating with internal engineering teams to resolve customer issues.Key Responsibilities:Provide...
-
Application Support Specialist
hace 5 días
Bogotá, Bogotá D.E., Colombia NielsenIQ A tiempo completoAbout the RoleWe are seeking a highly motivated and talented Application Support Analyst to join our Label Insight team at NielsenIQ.Job DescriptionThe successful candidate will provide dedicated Application Support focus for the Nielsen Label Insight IT Service, its internal applications, and ensure that users of the proprietary applications can fulfill...
-
Application Support Specialist
hace 3 semanas
Bogotá, Bogotá D.E., Colombia NielsenIQ A tiempo completoJob Title: Application Support EngineerAbout the Role:We are seeking a highly skilled Application Support Engineer to join our team in Latin America. As a key member of our global support team, you will provide technical support to our customers and prospects, working closely with customer success managers and other stakeholders to troubleshoot and resolve...
-
Application Support Specialist
hace 2 semanas
Bogotá, Bogotá D.E., Colombia NielsenIQ A tiempo completoJob Title: Application Support EngineerAbout the RoleWe are seeking a highly skilled Application Support Engineer to join our team in the Latin America region. As a key member of our global support team, you will provide technical support to our customers and prospects, working closely with customer success managers and other stakeholders to troubleshoot and...
-
Technical Support Specialist
hace 7 días
Bogotá, Bogotá D.E., Colombia SupportYourApp A tiempo completoTechnical Support SpecialistAre you passionate about technology and customer support? We're looking for a skilled Java developer to join our team as a Technical Support Specialist. In this role, you'll provide L2 support to customers, diagnosing and resolving complex technical issues. You'll also develop and maintain backend systems using Java/Spring Boot...
-
Technical Support Specialist
hace 1 semana
Bogotá, Bogotá D.E., Colombia Thales A tiempo completoJob SummaryThales is seeking a highly skilled Technical Support Specialist to join our team. As a Support & Maintenance Engineer, you will be responsible for providing tier II application support for incidents, problems, change, and solution management. Your key responsibilities will include managing case loads, diagnosing and solving technical issues,...
Technical Application Support Specialist
hace 2 meses
About ConvaTec
ConvaTec is a leading global provider of medical products and technologies, dedicated to enhancing the quality of life for individuals managing chronic conditions. Our expertise spans advanced wound care, ostomy care, continence care, and infusion care, with a workforce of approximately 10,000 professionals serving customers in nearly 100 countries. We are committed to delivering innovative solutions that not only improve patient outcomes but also reduce healthcare costs.
Role Overview
As a Technical Application Support Specialist, you will be instrumental in delivering exceptional technical assistance to end-users across a variety of business applications, including but not limited to Manufacturing, Laboratories, Logistics, Finance, Human Resources, and Facilities. Your key responsibilities will include:
- Troubleshooting and resolving technical issues while documenting solutions.
- Collaborating with cross-functional teams to enhance system performance.
- Staying abreast of IT trends and contributing to ongoing system improvements.
- Maintaining a high standard of service quality, which may involve shift work and on-call duties.
Required Skills and Qualifications
To thrive in this position, candidates should possess the following qualifications:
- A degree in Computer Science, Information Technology, or a related discipline is preferred.
- Experience in IT support or software development.
- Proven ability to provide technical support and resolve user queries effectively.
- Strong verbal and written communication skills in English.
- Exceptional teamwork and collaboration skills.
- Familiarity with ITIL best practices is essential.
- Ability to perform under pressure and deliver reliable solutions.
- Willingness to engage in on-call responsibilities.
Key Responsibilities
Your primary duties will encompass:
- Providing comprehensive 2nd level application/system support for customers and COTS components.
- Identifying and resolving complex issues within established SLAs.
- Initiating and managing problem resolution activities.
- Creating and maintaining documentation for systems and services.
- Generating application performance reports using management tools.
- Fostering collaboration with customers, internal teams, and third-party vendors.
Candidate Profile
The ideal candidate will demonstrate:
- Strong analytical and problem-solving capabilities.
- Excellent interpersonal and communication skills.
- A detail-oriented approach and adaptability to new technologies.
- A commitment to continuous learning and professional development.
- A good command of English (B2 level or higher).
Working Conditions
This role may require flexibility in working hours, including the possibility of early starts or late finishes, and occasional travel may be necessary.
Your contributions will significantly impact our operations and the lives of our customers. We are dedicated to supporting you in your professional journey.
