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Head Operations Manager
hace 2 meses
Your Role
Desarrollar y gestionar la unidad de negocio de FT/FW (almacenes dedicados/compartidos) en contract logistics Colombia, para el cumplimiento de los objetivos operativos, comerciales, financieros y de crecimiento en la organizacion. Establecer la infraestructura y el modelo operativo necesario para garantizar la ejecución efectiva y rentable de losservicios operativos.
Your Responsibilities
1. Gestionar el servicio con los clientes actuales y asegurar el cumplimiento de los niveles de servicio estipulados en contrato. Establecer planes de recuperación sobre las desviaciones en el nivel de servicio.
2. Participar, supervisar y validar el proceso comercial.
3. Liberar soluciones r propuestas de recotizacion (right pricing).
4. Actualizar tarifas segun contrato. Diseñar e implementar la estrategia comercial en CONTRACT LOGISTICS, en conjunto con el equipo comercial.
5. Diseñar y desarrollar el plan de negocio anual y a medio plazo de la unidad de negocio. Establecer los objetivos financieros de la unidad de negocio en función al objetivo anual de Contract Logistics. Supervisar y administrar el p&l a nivel nacional.
6. Autorizar el rolling forecast mensual de la unidad de negocio. Identificar los requerimientos operativos en los centros de distribución y gestionar el proceso de compra en coordinación con la Direccion de finanzas.
7. Diseñar y validar los procesos (SOP) generales y particulares de operación, normatividad en la unidad de negocio, asi como la supervision de su cumplimiento, conforme a las politicas corporativas. Difundir y asegurar el cumplimiento de los lineamientos (guidelines) corporativos. evaluar desempeño de la gerencia del centro de distribución. Supervisar la evaluación periodica del cumplimiento de kpi´s de proveedores del centro de distribucion.
8. Actualizar las descripciones de puesto en la organizacion de almacenes dedicados/compartidos (FT/FW) de acuerdo a las necesidades operativas y requerimientos de servicios.
9. Supervisar que los empleados de la unidad de negocio cumplan con el perfil de puesto que ocupan y diseñar los planes de acción/desarrollo en conjunto con los Gerentes operativos y de establecer objetivos para la unidad de negocio e individuales que nos ayuden a evaluar su desempeño en conformidad con la normatividad de la organizacion (RH, CL, finanzas, QSHE y seguridad).
10. Promover la capacitación multifuncional en la organizacion con el objetivo de fortalecer el talento en la unidad de negocio.
Your Skills and Experiences
Profesional en Administración, Comercio Exterior y/o Ingenieria Industrial. Amplia experiencia de al menos 5 años en negocio CONTRACT LOGISTICS (almacén, distribución, transporte, inventarios). Experiencia en empresas de Logística o posiciones similares. INDISPENSABLE Experiencia gerenciando equipos. Inglés avanzado. Disponibilidad para viajar a otros países y disponibilidad para extender eventualmente su jornada laboral para atender necesidades de proyectos.-
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