Empleos actuales relacionados con Manager of Operations and Client Services for International Agents - Bogotá, Bogotá D.E. - World Courier de Colombia S.A.
-
Bogotá, Bogotá D.E., Colombia Talentuch A tiempo completoWe are seeking a skilled Sales Manager to lead our recruitment efforts for IT clients worldwide. As a remote Sales Manager, you will be responsible for finding new clients in the USA and engaging in outreach to attract new IT companies to collaborate with.Key Responsibilities:Prepare anonymous candidate profiles to present to potential clients.Engage in cold...
-
Culinary Operations Manager
hace 3 días
Bogotá, Bogotá D.E., Colombia Marriott International A tiempo completoAbout Marriott InternationalMarriott International is a leading hospitality company that values diversity, equity, and inclusion in the workplace. We strive to create a culture that is welcoming and inclusive for all employees, guests, and business partners.About the RoleWe are seeking a highly skilled Culinary Operations Manager to join our team at Marriott...
-
Food Services Manager
hace 1 mes
Bogotá, Bogotá D.E., Colombia Marriott International A tiempo completoJob SummaryWe are seeking a highly skilled Food Services Supervisor to join our team at Marriott International. As a key member of our hospitality team, you will be responsible for ensuring exceptional service and guest satisfaction in our dining areas.Key ResponsibilitiesLead and motivate a team of staff to provide outstanding service and ensure seamless...
-
Head of International Sales for IT Recruitment
hace 11 horas
Bogotá, Bogotá D.E., Colombia Talentuch A tiempo completoWe're looking for a seasoned Sales Manager to join our team at Talentuch, a leading international IT recruitment agency. As a Sales Manager, you'll be responsible for finding new clients in the USA and engaging with them to present our recruitment services.Our team works fully remotely, with our main office located in Chicago, USA. We're a growing company...
-
Food Services Manager
hace 1 mes
Bogotá, Bogotá D.E., Colombia Marriott International A tiempo completoJob SummaryWe are seeking a highly skilled Food Services Supervisor to join our team at Marriott International. As a key member of our hospitality team, you will be responsible for ensuring exceptional service and guest satisfaction in our dining areas.Key ResponsibilitiesLead and motivate a team of staff to provide outstanding service and ensure seamless...
-
Food Services Manager
hace 1 mes
Bogotá, Bogotá D.E., Colombia Marriott International A tiempo completoJob SummaryWe are seeking a highly skilled Food Services Supervisor to join our team at Marriott International. As a key member of our hospitality team, you will be responsible for ensuring exceptional service and guest satisfaction in our dining areas.Key ResponsibilitiesLead and motivate a team of staff to provide outstanding service and ensure seamless...
-
Food Services Manager
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Marriott International A tiempo completoJob SummaryWe are seeking a highly skilled Food Services Supervisor to join our team at Marriott International. As a key member of our hospitality team, you will be responsible for ensuring exceptional service and guest satisfaction in our dining areas.Key ResponsibilitiesLead and motivate a team of staff to provide outstanding service and ensure seamless...
-
Bogotá, Bogotá D.E., Colombia Mondelez International A tiempo completoAre you ready to make a difference in the Latin American market for a global snacking leader?Mondelez International, a company that leads the future of snacking, is seeking an experienced Global Operations Support Specialist to join its Wacam team in Bogota, Colombia.As a key member of our Shared Services team, you will play a vital role in supporting the...
-
Senior Manager of Operational Effectiveness
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Scotiabank - Global Banking and Markets A tiempo completoRequisition ID: 207026Transformative Leadership OpportunityScotiabank is seeking a seasoned Senior Manager to lead our Technology Operations team in Bogota, Colombia. As a key member of our ScotiaTech hub, you will contribute to the overall success of our technology operations by ensuring plans and initiatives are executed and delivered in support of...
-
Bogotá, Bogotá D.E., Colombia Mastercard A tiempo completoJob DescriptionWe are seeking an experienced Operations Manager to lead our Human Resources Services team, ensuring seamless day-to-day operations and delivering exceptional customer experiences.Company OverviewMastercard is a global technology company driving a digital economy that benefits everyone, everywhere. Our mission is to connect and power an...
-
Logistics Operations Manager
hace 1 mes
Bogotá, Bogotá D.E., Colombia Damco Spain SL A tiempo completoJob Title: Junior ManagerMaersk is a global leader in integrated logistics, pioneering the industry for over a century. We're redefining the boundaries of possibility through innovation and transformation, setting new standards for efficiency, sustainability, and excellence.We believe in the power of diversity, collaboration, and continuous learning,...
-
Logistics Operations Manager
hace 1 mes
Bogotá, Bogotá D.E., Colombia Damco Spain SL A tiempo completoJob Title: Junior ManagerMaersk is a global leader in integrated logistics, pioneering the industry for over a century. We're redefining the boundaries of possibility through innovation and transformation, setting new standards for efficiency, sustainability, and excellence.We believe in the power of diversity, collaboration, and continuous learning,...
-
Senior Operations Manager
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Everise A tiempo completoSenior Operations ManagerAt Everise, we're on a mission to elevate customer experiences for people around the world. As a Senior Operations Manager, you'll be part of a global experience company that believes in being people-first, celebrating diversity, and incubating innovation.Job SummaryThe Senior Operations Manager is responsible for the daily oversight...
-
IT Operations Manager
hace 3 días
Bogotá, Bogotá D.E., Colombia Https:Mipleo.Com.CoSitemap A tiempo completoWe are seeking an experienced IT Operations Manager to oversee the day-to-day activities of our Bogota site, ensuring seamless functionality of systems, network, and voice services.The ideal candidate will be responsible for delivering exceptional client service in alignment with our Master Service Agreement (MSA) and Service Level Agreements (SLAs), while...
-
Food Services Supervisor
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Marriott International A tiempo completoJob SummaryWe are seeking a highly skilled and experienced Food Services Supervisor to join our team at Marriott International. As a key member of our hospitality team, you will be responsible for ensuring the highest level of service and quality in our food and beverage operations.Key ResponsibilitiesLead and manage a team of food service staff to ensure...
-
Bogotá, Bogotá D.E., Colombia BruntWork A tiempo completoCompany Overview:BruntWork is a leading research expert network that connects industry leaders with top-tier clients worldwide. With a global reach and a commitment to excellence, they're revolutionizing how businesses access expert knowledge. Estimated Salary: $45,000 - $62,000 per annum (dependent on location and experience). Job Description:As a Senior...
-
International Business Operations Graduate
hace 1 día
Bogotá, Bogotá D.E., Colombia Novo Nordisk A tiempo completoAccelerate Your Career with Novo NordiskAre you a highly motivated and ambitious individual with a passion for international business? Do you want to kick-start your career with a leading pharmaceutical company? Novo Nordisk's International Operations Business Graduate Programme is designed to bring together talented individuals like you and equip them with...
-
Senior Engagement Manager for Cloud Transformation
hace 1 semana
Bogotá, Bogotá D.E., Colombia Amazon Web Services (AWS) A tiempo completoJob DescriptionAmazon Web Services (AWS) is seeking a Senior Engagement Manager to lead our cloud transformation initiatives. As a key member of our Professional Services team, you will be responsible for delivering high-quality solutions to our enterprise customers. Your expertise in project management, agile methodologies, and cloud technologies will...
-
Client Services Manager
hace 1 semana
Bogotá, Bogotá D.E., Colombia EMAPTA A tiempo completoClient Services Manager Job DescriptionAbout the RoleWe are seeking a highly organized and detail-oriented Client Services Manager to join our team at Emapta. As a Client Services Manager, you will play a crucial role in providing exceptional support to our clients, ensuring their needs are met, and their cases are handled efficiently.Key...
-
HR Services Manager for Latin America
hace 2 semanas
Bogotá, Bogotá D.E., Colombia myGwork A tiempo completoJob Title: HR Services Manager for Latin AmericaAt myGwork, we're committed to creating a workplace that's inclusive and welcoming to all. As the HR Services Manager for Latin America, you'll play a key role in shaping our HR services to meet the needs of our region.Responsibilities:Manage HR services for the Latin America region, ensuring a positive and...
Manager of Operations and Client Services for International Agents
hace 2 meses
At World Courier de Colombia S.A., our team members are integral to our mission of fostering healthier futures. Each individual contributes significantly to our vision, and we invite you to be part of our vibrant organization dedicated to improving the health of both people and animals globally.
Key Responsibilities
Position Overview
Reporting to the Country Manager and Operations Regional Director, you will be responsible for ensuring effective coordination among various departments to facilitate smooth communication and operational processes. Your role encompasses managing departmental functions, developing strategies to improve operational efficiency, ensuring clear dialogue between customer service teams and internal stakeholders, overseeing subcontractors, and aligning operations with the company’s strategic goals.
Main Duties and Responsibilities
- Execute all tasks with precision, efficiency, and timeliness.
- Enhance the quality of departmental operations.
- Maximize the utilization of equipment and resources.
- Ensure ongoing operational readiness.
- Promote a safe working environment.
- Comply with applicable regulations and standards.
- Build and maintain positive relationships with clients and external partners.
- Collaborate with clients and other departments for effective shipment management.
- Report operational challenges to the Country Manager.
- Supervise staff, monitor systems, and proactively address operational concerns.
- Ensure adherence to quality standards and regulatory requirements.
- Oversee logistics and customs operations to guarantee timely deliveries.
- Manage office operations, training, and employee performance.
- Develop, implement, and revise standard operating procedures.
- Assess and improve office performance and agent operations.
- Review Key Performance Indicators and Incident Reports.
- Manage Corrective and Preventive Actions (CAPA).
- Keep documentation updated in collaboration with the Quality Assurance coordinator.
- Conduct performance reviews for direct reports.
- Support high-performing individuals and address performance issues.
Qualifications and Experience
- Bachelor's Degree in Industrial Engineering, Foreign Trade, or related fields.
- 5 - 10 years of experience in Operations and/or Customer Service.
Reporting Structure
- Reports directly to the Country Manager.
- Works closely with the Operations Regional Manager.
Supervisory Responsibilities
- Oversees Operations Supervisor.
- Supervises Customer Service Supervisor.
- Manages International Agent Supervisor.
Essential Skills and Competencies
Strong proficiency in both written and spoken English, ability to perform effectively under pressure, excellent interpersonal and analytical skills, keen attention to detail, initiative, and proficiency in Microsoft Office applications.
Work Environment
The working environment is designed to support the essential functions of the role, with accommodations available for individuals with disabilities.
Benefits Offered
All global team members enjoy comprehensive benefits, including insurance coverage and various perks tailored to different locations.
Employment Type
Full-time
Affiliated Companies
Affiliated Companies: World Courier de Colombia
