Customer Success Manager
hace 3 días
About Us
Automation Anywhere is a leader in AI-powered process automation that puts AI to work across organizations. The company’s Automation Success Platform is powered with specialized AI, generative AI and offers process discovery, RPA, end-to-end process orchestration, document processing, and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, drive innovation, improve customer service and accelerate business growth. The company is guided by its vision to fuel the future of work by unleashing human potential through AI-powered automation. Learn more at
Our opportunity:
We are looking for a Customer Success Manager to join our growing team. We are seeking a person who knows that real customer success comes from the heart. Someone who has the best customer management and business consultancy skills. A person who is passionate about engaging customers and expanding their use cases. A person with impeccable relationship-building skills and can create win/win environments for all parties. If this sounds like you, we have customers who are adopting our product and we would love to have you on our team to impress our customers with your ability to exceed their expectations
You will make an impact by being responsible for:
- Owning the overall relationship with assigned clients, which includes: Increasing adoption, ensuring retention, and satisfaction.
- Establishing a trusted/strategic advisor relationship with each assigned client and driving the continued value of our products and services.
- Developing, preparing, and nurturing customers for advocacy.
- Working with clients to establish critical goals, or other key performance indicators and aid the customer in achieving their goals.
- Working to identify and/or develop upsell opportunities.
- Working only with our largest customers who represent a significant amount of upsell
You will be a great fit if you have:
- 5+ years experience in Customer Success or equivalent history of increasing customer satisfaction, adoption, and retention.
- Technology background strongly preferred (SaaS, RPA, or Computer Software)
- Bachelor’s degree preferred
- Prior experience in closing sales deals with clients of all sizes at the executive level
- Experience in building successful intelligent automation programs resulting in significant value to the business enterprise.
- Proficient in Office software
- Fluency in English and Spanish required
- Travel up to 15%
You excel in these key competencies:
- You’re driven: No one needs to push you to excel; it’s just who you are
- Eager to learn, adapt and perfect your work; you seek out help and put it to good use
- Impeccable written and verbal communication skills
- Detail-oriented and analytical
- Strong team player but still a self-starter
- Thrives in a multi-tasking environment and can adjust priorities on-the-fly
Ready to Revolutionize Work? Join Us.
This is an opportunity to work with a global, passionate team pioneering technology that’s redefining the way people work, everywhere. Join us and discover the many ways that you can have an impact, achieve your potential, and go be great.
-
Customer Success Manager
hace 3 semanas
Bogotá, Colombia BMNS A tiempo completoHuman Resources Manager | HR Analytics | Talent Development | Employee Engagement & Labor Relations We're seeking an exceptional Customer Success Manager to join our LATAM team. This is an account‑centric role where your primary mission is securing renewals through driving adoption and value realization across the customer organization. You’ll be...
-
Customer Success Manager
hace 1 semana
Bogotá, Colombia TP A tiempo completoCustomer Success Manager JOIN TP AS A Change Management & Customer Success Manager! TP is a global digital business services company. Our global scale and local presence allow us to be a force of good in supporting our communities, our clients, their customers, and the environment. We deliver the most advanced, digitally-powered business services to help...
-
Customer Success Manager
hace 2 semanas
Bogotá, Colombia SoftwareOne A tiempo completoJob Function: Field Sales Por qué SoftwareOne?: El éxito en SoftwareOne no se define por lo que haces, sino por lo que entregas a nuestros clientes, al negocio y a los colaboradores que te rodean. Los colaboradores de SoftwareOne están llenos de energía, son ágiles y están enfocados en proporcionar Satisfacción al Cliente y resultados de clase...
-
Customer Success Manager
hace 2 semanas
Bogotá, Colombia SoftwareOne A tiempo completoJob Function: Field Sales The role: We strive to foster a culture and workplace that empowers our employees to be authentic, best versions of themselves. This is the basis of our diversity, equity, inclusion, and belonging initiatives. We are thrilled to announce an opportunity to join our team as: **Customer Success Manager Farmer** Full-time | Bogotá...
-
Customer Success Manager
hace 1 día
Bogotá, Colombia Consilium Labs Inc A tiempo completoWe're Hiring: Customer Success Manager (working at East Coast, US - Timezone) Location: Remote (East Coast-based preferred) Industry: Information Security Auditing & Compliance Company: Consilium Labs Consilium Labs is a modern, fast-growing auditing firm specializing in ISO 27001, SOC 2, and other compliance frameworks. We're on a mission to raise the...
-
Customer Success Manager
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Hire Horatio CX A tiempo completoJob DescriptionAs a Customer Success Manager at Horatio, you are the dedicated partner for our small to mid-sized clients, helping them realize value quickly and maintain it consistently. You'll support client onboarding, retention, and satisfaction through proactive communication, strategic insight, and close collaboration with internal teams.Reporting to a...
-
Customer Success Manager
hace 5 días
Bogotá, Colombia Servicio Latan COMX sas A tiempo completo¿Te apasiona brindar experiências excepcionales a los clientes y liderar servicios tecnológicos de alto impacto? En nuestra compañía buscamos un **Customer Success Manager** con experiência en la **gestión de servicios de Help Desk y Soporte en Sitio**, capaz de garantizar operaciones eficientes, cumplimiento de **SLA** y una atención de excelencia...
-
Manager - Global Customer Success Operations
hace 5 días
Bogotá, Colombia Mastercard A tiempo completo**Our Purpose** - Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation,...
-
Customer success lead
hace 4 días
Bogotá, Colombia Bia Energy A tiempo completoEn Bia Energy buscamos talentos visionarios, innovadores y agentes del cambio que estén dispuestos a redefinir los límites y marcar la diferencia en todo lo que hacemos. Si estás buscando más que un trabajo y estás ansioso por unirte a una comunidad que abraza la ambición de hacer las cosas de manera diferente ¡llegaste al lugar correcto! Tu misión...
-
Customer Success Manager
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Speakable A tiempo completoAbout SpeakableSpeakable is an AI-powered platform that helps K–12 language teachers give students meaningful speaking practice and instant feedback. We work with teachers and school districts across the U.S. to make language learning more engaging, effective, and scalable.We're a small, mission-driven team of educators, developers, and designers building...
